How to unlock iPhone if you forgot your password? How to reset an iPhone or iPad to factory settings Two-factor authentication how to bypass Apple

With the latest updates to the iOS operating system, users of Apple smartphones now have a useful feature that helps them store logins and passwords for various sites and programs installed on the device. What to do if you forgot your account password?

This article is devoted to various ways of how you can reset a forgotten Apple ID password, if such a need arises. We will also consider the situation in which you do not have account information. This happens if the phone was purchased secondhand, and the previous owner did not provide the data.

Performing a reset without a password

This case is relevant in cases of resale or when you are incredibly lucky to find a gadget lost by someone. Let's look at a fairly simple procedure on how to reset an iPhone without an Apple ID password to factory settings. The procedure looks like this:

  • Download the iTunes program from the official website (if for some reason it is not available on your phone). Perform installation and subsequent startup.

What could go wrong

If you found a device on the street or bought it second-hand, there is a high probability that it will not be possible to reset it to factory settings without the participation of the owner. This is all due to proprietary security, or rather, an extremely useful function called “Find iPhone”.

What it is

Apple's proprietary device search program is a fairly useful thing that allows you to track the location of a device if it goes missing outside the home. It works like this:

  • If the phone is lost by the owner, then he, using the manufacturer’s website, activates this function.
  • A message appears on the smartphone screen with information from the owner and an address to which the lost item can be brought. There, the owner himself can find out about the last location of his iPhone.
  • When the search function is activated, attempting to reset your Apple ID password via email or iTunes will result in the gadget being completely locked and turning into a useless set of parts. Therefore, you need to be very careful when purchasing such devices.

    Let's move on to solving the question of how to reset your password knowing your Apple ID.

Working with two-factor authentication

This is a fairly useful feature that should definitely be activated on all Apple devices. Its advantage is that you can reset data from any trusted device. Let's look at a few ways to do this.

Recovery via mobile phones, tablets or players

Let's look at how to reset your Apple ID password on an iPhone. The algorithm for performing actions is presented below:

  • Check the version of the operating system installed on your device. If it is lower than the 10th release, update (unless the device is very old and can work stably on the new axis version).
  • After this, go to the program called “Settings”.
  • At the very top of the list, click on the item with your account name. From there, go to the "Password and Security" subsection and select "Change Password."

  • After this, instructions will appear on the screen, following which you can easily figure out how to reset your Apple ID password.

For earlier versions

If your device has the second update of the tenth version of the operating system from Apple or an earlier one, then the algorithm will be slightly different:

  • Go to the "Settings" program.
  • Find the iCloud subsection. From there, go to the item with your account name.
  • Next, go to the already familiar “Password and Security” and “Change Password”.

  • Then follow the instructions that appear on the screen.

What can interfere

If you can’t reset your Apple ID password using this method, then check one important detail. Make sure you're signed in to iCloud. To do this, follow the algorithm:

  • Launch the Settings program.
  • Activate the line that says "Login to device."
  • Next, select "Don't have an Apple ID or forgot it?" and follow the steps written in the instructions that appear on the screen.

Recovering via Mac

If you have a laptop or computer from Apple, then you can also try to figure out how to reset your Apple ID password using this device. The algorithm of actions is presented below:

  • Launch the Apple menu, then go to the system settings section.
  • Activate the iCloud section.
  • Here, select the item called “Account”.
  • Next, go to the “Security” subsection, and from there to “Reset Password”.
  • After this, the device will also display instructions on the screen, following which you can learn how to reset your Apple ID password.

Possible difficulties

As in the previous option, problems may arise with the iCloud service. If you are not logged in, then you will not be able to reset the data. So follow these steps:

  • Launch the Apple menu.
  • Open System Preferences and select iCloud.
  • Next, activate the line “Forgot your Apple ID or password?” and do everything according to the instructions displayed on the gadget screen.

What to do if all the devices listed above are missing

The method presented below on how to reset your Apple ID password is suitable for those who have lost any of their Apple devices. But you will need a third-party device from the same manufacturer. The recovery algorithm looks like this:

  • Having obtained a smartphone, player or tablet from Apple, go to the Settings program.
  • In the list of functions, select the line "Find iPhone".

  • After that, enter your Apple ID information in the empty field. If the data of the current owner is indicated there, then delete it and enter your own.
  • Next, click on the line that says “Forgot your Apple ID or password?”
  • Then simply follow the instructions that will be displayed on the device screen.

Questions

Now let’s look at the method when you need to provide answers to the security questions that you chose when you first set up your account. To perform the procedure, follow the following algorithm:

  • Make sure that your phone is connected to the Internet using any of the available methods (LTE, WI-FI or 3G).
  • Launch the Settings program and scroll through the list until you find the line “App Store, iTunes Store” or “iCloud”.

  • Next, go to the subsection "Forgot your Apple ID or password?"
  • Enter the email address to which your current account is linked.
  • From the list of reset options that appears, select "Answer security questions." Press the key.
  • After that, on the new page, confirm your date of birth.
  • Then go through the process of entering answers to two of the three security questions you provided when you first set up your account.
  • When you have successfully completed this operation, write down the new Apple ID password in the specified field, then confirm it and press the change data key.

Now let's move on to how to reset your Apple ID password on the site.

Two-step verification

For this method you will need to have a computer and the Internet at hand. The algorithm for performing actions is presented below:

  • In your browser, open the official website of your smartphone manufacturer.

  • From there, go to your Apple ID account page.
  • Select the already familiar section “Forgot your Apple ID or password?”. If you are asked to confirm your phone number, please return to the paragraph on
  • Next, enter your Apple ID.
  • After that, go to the password reset option. Press the button to continue the procedure.
  • In the new window, enter the recovery key that you received when setting up this function.
  • After this, you will be asked to select a trusted device, which will receive an SMS with a short code to confirm the operation.
  • When you enter it, on the site page you will be asked to provide a new password.
  • Complete the recording and press the reset key.

As soon as you complete this operation, the site will ask you to re-authorize with new data. It is also worth checking the need to update information in the smartphone settings.

Computer and mailbox

Never link one password to multiple services. In this case, there is a possibility that if you lose this information, you will lose access to many accounts. The following is an algorithm for how to proceed to reset your Apple ID password using your registered email address:

  • Launch the website in your Internet browser to create a new Apple ID. The page will offer you options for creating a new account or managing an old one.
  • Under the second option there will be a link to reset your password with the corresponding inscription. Activate it.
  • After moving to the new section, you will be asked to choose one of several methods for resetting passwords. You need to use the first one - email authentication.
  • Click "Next" to continue the operation.
  • After this, an email will be sent to the previously specified email address containing a link.
  • Activate it to go to the page for creating a new password for your Apple ID account.
  • After completing the data change, confirm all completed actions. Now you know how to reset your Apple ID password via email.

Contacting the service center

It is worth noting right away that performing this action is not advisable. The problem is that the Cupertino team takes the issue of user data security quite seriously. However, after the release of version 12 of the operating system, the policy changed greatly. This affected calls and SMS. As a result, to reset your password this way, you will have to work hard to prove that you are the user of the device. Here is just a small part of the documentation that must be provided to the operator in order to carry out the necessary procedure:

  • Receipt from the store confirming the purchase of the device.
  • The address where the purchase was made.
  • The exact date of the transaction (most often indicated on the receipt).
  • Passport details of the current owner.

Do not under any circumstances inform the operator that the device was purchased secondhand. Otherwise, you will be denied the operation. It’s better to try contacting the former owner of the smartphone or create a receipt on one of the relevant services on the Internet.

If your request to reset your password has been accepted, don't try to find out its status every day. The company will regard this as suspicious activity. For this reason you will be added to the blacklist.

Why you shouldn't try to guess your password

As mentioned above, Apple takes the security of its users' Apple ID accounts extremely seriously. On many websites (including the official one) you can find a list of actions that fall under the category of so-called suspicious activity. On your part it could be:

  • Already mentioned above is the excessive interest in the restoration process.
  • Repeated attempts to guess the password for your own Apple ID account.
  • Frequently repeated requests to receive SMS with a password reset code.
  • Exceeding the number of attempts to receive an email with a recovery link.
  • Repeated failure when trying to answer security questions.

This method is suitable when the device is working and you can unlock its screen. A reset through the settings menu is performed to erase all personal data from the iPhone or iPad. Or to restore normal operation of the device when it continues to slow down even after a restart.

1. Back up your important data

If you want to save personal information, create a local backup of your iPhone or iPad on your computer through iTunes and/or a cloud copy in iCloud. By doing this, you can recover erased data on your current or new device.

1. Connect your iPhone or iPad to your computer and launch iTunes. If prompted, enter a password for authorization.

2. Click on the device icon above the iTunes sidebar and select “Browse” on the panel itself.

3. Click "Back Up Now". If you want to save data from the Health and Activity programs along with other information, first check the Encrypt backup option, enter the password and remember it.

4. Follow the program prompts, and then wait until the backup is completed.

1. Connect your mobile device to the Internet.

2. Tap Settings → username → iCloud. If your device is running iOS 10.2 or older, tap Settings, scroll down the Settings page, and select iCloud.

Make sure that the switches next to Contacts, Calendars, and other programs in the iCloud menu are active.


3. Scroll down the page and click "iCloud Backup". On the next screen, make sure the iCloud Backup switch is turned on.


4. Click "Create a backup" and wait until the time of the last backup created is updated on this screen.

2. Reset

1. Open the “Settings” → “General” → “Reset” section and click “Erase content and settings”.


2. Confirm erasing data and wait for the process to complete. If the system asks you to disable Find My iPhone, do so in Settings → username → iCloud.

When the device restarts, it will already have factory settings.

If you can't reset through settings because you forgot your password, read this.

This method is for those cases when iPhone or iPad. As a result, all personal data will be erased and you will be able to restore it only if backups were previously created in iCloud or on your computer.

1. Connect your iOS device to your computer and launch iTunes.

2. Force restart your iPhone. This is done differently on different models.

On iPhone 8 or iPhone 8 Plus, press and immediately release the volume up button and then the volume down button. Then press and hold the side button until the recovery screen appears on your mobile device.

On an iPhone 7 or iPhone 7 Plus, press and hold the Volume Down button and the Side button at the same time until the mobile device enters recovery mode.

On iPhone 6s Plus and earlier models, as well as on iPad, press and hold the top (or side) button and the Home button at the same time until the recovery screen appears on the gadget.

3. When iTunes prompts you to restore or update your device, click “Restore” and follow the further prompts.

When the device restarts, it will be at its factory settings.

The need to reset your iPad to factory settings may arise in various situations. For example, a reset may be necessary in case of software failures or when selling the device. In this article we will look at three ways to reset your iPad to factory settings.

But first, a few words about safety. Before resetting your iPad, you need to check its battery level. It needs to be charged at least 30 percent, or better yet, 100 percent. Because turning off the device while resetting the settings can lead to damage. It is also advisable to make a backup using iTunes before resetting. This will allow you to restore everything if you change your mind. And if you have a jailbroken iPad, then it is better to avoid resetting the settings altogether, as this may lead to loading problems.

If you want to reset your iPad to factory settings, the easiest way is to use the corresponding function in Settings. For this you you need to go to iPad Settings and go there to the “General” section.

This will take you to a section with settings related to resetting your iPad. The following functions are available here: Reset all settings, erase content and settings, erase network settings, reset Home button settings, reset keyboard dictionary, reset geolocation settings. If you want to reset your iPad to factory settings, then “Reset all settings” or “Erase content and settings” will suit you. Select one of these features and follow the instructions that appear on the screen.

  • "Erase all settings" function leads to deleting iPad settings. All settings are returned to factory defaults, while your data remains intact. This function is suitable if you have any problems with the settings. For example, something freezes or does not work as it should.
  • "Erase content and settings" function- This is a complete reset of the iPad to factory settings. When using this function, all settings will be returned to factory defaults, and user content that was on the iPad will be deleted. This reset option is suitable if you plan to sell your iPad or simply give it to another person for use.

Reset iPad via iTunes

You can also reset your iPad to factory settings using iTunes. In this case, first you need to disable the Find My iPad feature. To do this, go to iPad Settings, open the “iCloud” section and disable the “Find My iPad” function there. It should be noted that to disable this function you will have to enter the password for . Without this, you won’t be able to disable iPad search and reset settings via iTunes.

After disabling the Find My iPad feature, you can begin resetting your iPad to factory settings. To do this, launch iTunes on your computer and connect your iPad to your computer using a cable. After connecting the iPad, Click on the device icon that appears in the upper left corner of the iTunes window.

AND Click on the “Restore iPad” button there. It should be noted that next to it there is also a “Restore from copy” button. This button is responsible for restoring the iPad from a previously created backup and has nothing to do with resetting to factory settings. Therefore, do not confuse the “Restore iPad” and “Restore from a copy” buttons.

After clicking on the “Restore iPad” button, a small window will open asking you to confirm resetting the iPad to factory settings. In this window you need Click on the “Restore” button again and then iTunes will begin the process of resetting your iPad.

Reset iPad via iTunes without password

If you have forgotten your Apple ID password, then the instructions described above will not work, since you simply cannot disable the Find My iPad feature. If you find yourself in such a situation, then you can try resetting your iPad to factory settings using Recovery Mode.

Entering Recovery Mode is quite simple. For this you need to do the following:

  1. Turn off the iPad and wait a few minutes for all programs to finish their work and the iPad to turn off completely;
  2. Press the “Home” button and without releasing it, connect the iPad to the computer using a cable;
  3. You need to hold the Home button until the iTunes program icon and cable appear on the iPad screen;
  4. After this, you can release the Home button; you have successfully entered Recovery Mode.

After enabling Recovery Mode you need to launch iTunes on your computer and click on the “Restore iPad” button. This way you can reset your iPad to factory settings without your Apple ID password.

If you need to exit Recovery Mode without using recovery, simply press the iPad's power button and hold it until it starts to boot.

Surely everyone has encountered the problem of an iPhone or iPad not working correctly. Previously, it showed the highest performance, but now it glitches with minimal use. It turns out that fixing this problem is very simple. You need to clear application data, reset some settings to factory settings, reset iOS, or even format the device completely. But how to do it correctly so as not to harm your favorite gadget? Let's find out!

What is a factory reset and is it necessary?

Any device, be it a computer, tablet, phone or even an MP3 player, saves a lot of additional data in addition to the information that the user directly views. This includes the application cache, operating system settings, and launch data for certain files. All this information is needed for the convenience and efficiency of using the gadget. After all, no one wants to configure the program from scratch after each launch or wait several minutes for the device to turn on. The operating system saves information that will be used frequently.

Naturally, the internal memory of any gadget is not endless. Despite the fact that auxiliary data takes up little space, sooner or later a lot of it will accumulate. And when the memory is overloaded, problems will begin. That is why resetting application data and settings of your phone or tablet is a necessary measure. Even if your device is working fine now, it is still worth clearing it of unnecessary information. This will help you avoid serious mistakes in the future.

What to do before completely cleaning your iPhone

So, if you decide to reset the settings (it doesn’t matter whether you want to completely format the device or clear the data of some programs), you first need to make a backup copy. This copy will save all your data and settings, as well as files and programs. In general, it is recommended to do backups periodically. If you want to “start over”, just skip this step.

Officially, Apple devices can back up using two programs: iCloud and iTunes. In the first case, your data will be placed in the cloud on the company’s server. So you can only access them via the Internet. The second option allows you to save a backup copy on your computer. Choose the one that suits you best.

Create a backup in iCloud

In order to back up your device to iCloud, you will need a Wi-Fi connection. In Settings, find iCloud and select it.

At the bottom of the list that opens, find the “Backup” option and turn on the “iCloud Backup” option.

Click on “Create a backup” and wait for the process to complete. Do not turn off Wi-Fi until the copy is complete.

To check if you were able to create a backup, go back to the Settings section called iCloud, then go to Storage -> Manage. Select your device. In the window that appears, you will see the time the copy was created.

iCloud provides automatic backup creation. It will update periodically if the iCloud Backup option is turned on in Settings. However, by default, only 5 GB of free space on the server is available to the user. If you want to save more data, you'll have to purchase a subscription that costs about $1.

Creating a Backup in iTunes

To back up your Apple device to your computer, do the following:

  1. Launch iTunes and connect your device to your PC.
  2. Enter the device password on your computer (if you have one installed).
  3. Select your device in the program interface (it will appear in the main window).
  4. In the window for working with the device, check the box next to the words “Encrypt backup”; set a password.
  5. Click "Make a copy."

To check your backup, go to the iTunes app options and under the Devices tab you will see a list of copies with the corresponding dates.

Using iTunes does not require a network connection. In addition, the amount of available memory is unlimited. However, you will have to create backups yourself each time.

How to reset iPhone to factory settings

So, the backups have been created. Now you can proceed directly to resetting the settings. We will consider all popular methods and options. The specific one you choose depends on your situation. For example, if the browser is faulty, you need to reset the cache and cookies; if the music plays poorly, clear the player data; if the desktop freezes, clean it, etc. But first of all, let's talk about a complete reset as the most radical measure.

Reset all settings

To perform a full reset procedure, go to “Settings” and find the “Reset” item in the “General” subsection.

A window will open for you to select a reset option. In this case, we are interested in the first two: “Reset all settings” and “Erase settings and content.”

In the first case, the device settings will be reset to factory settings. In this case, all your data and files will NOT be deleted. This option is suitable for those who have problems finding a network, cellular settings, synchronizing applications, etc. If you want to completely format the device, select the second option: “Erase settings and content.” After this, you will need to enter the gadget lock password.

If your device is jailbroken, this formatting method is not suitable for you. You need to use iTunes.

A reset warning will appear in front of you. Tap the “Erase iPhone” (or any other device) button twice.

If your phone is synced with iCloud, you will need to enter the appropriate password for your AppleID.

After entering the password, the formatting process will begin. An Apple icon and a loading bar will appear on the screen. It will take no more than 20 minutes.

Please note that for the formatting process to be successful, the phone must be charged at least 25%.

Video: how to reset settings on iPhone?

Reset all settings via iTunes

The exact same reset procedure can be done through iTunes. Connect the device to your computer and find it in the program interface. On the Overview tab, click the Restore Device button. Again, if you synced your gadget to iCloud, you will need to enter a password. After this, the formatting process will begin.

Reset all settings via iCloud

If your device is synced with iCloud, you can clear all its settings directly from your computer browser. However, your phone or tablet must be connected to the Internet. Otherwise, the formatting process will simply be configured and will begin the first time you connect.

Log in to the iCloud website and enter your personal information. Then go to the Find My Device app.

In the “All devices” list at the top, select the one you need and click on it.

A control panel will appear on the right. Select Erase iPhone.

A warning message appears. Click Erase.

Then you will need to enter your AppleID password again.

If you want, you can enter a message in the field that appears. It will appear on your device before formatting. Then click "Done".

The formatting process will begin instantly.

Please note that after formatting, you will not be able to track the gadget using the Find My Device function. It will need to be reconnected. Therefore, clear data through iCloud only if you know the exact location of your phone or tablet.

Reset advanced settings

Full formatting of the device is, of course, a radical measure. If you know exactly what the problem is, you don't have to erase everything. Apple devices provide the ability to reset specific settings. You can access it via the familiar path “Settings” -> “General” -> “Reset”.

Resetting network settings

This feature allows you to clear connections and passwords to Wi-Fi access points. Additionally, resetting your network settings will remove all connected VPN servers. Select the appropriate option and enter the device password to perform cleaning.

Resetting the keyboard dictionary

The keyboard on Apple devices can remember frequently used words. Subsequently, when typing, the program will offer you the desired word if you start typing it. Resetting the keyboard dictionary allows you to clear your word memory data.

Reset Home Setting

This function allows you to return the original appearance of the first page of your desktop. After the reset, shortcuts to standard programs installed by default will appear on it. The remaining icons will be moved to another page.

Reset location warning

Each program that uses data about the geographic location of the device, when first launched, requests permission to process the corresponding data. If you want to reset these permissions, reset the location alert.

Removing apps and support data

It may well be that an application is taking up too much memory. Or you want to delete a program that you haven't used for a long time. One way or another, this can be done in several ways.

Removing from desktop

To uninstall a program directly from your desktop, do the following:

  1. Go to your desktop.
  2. Press your finger on the touchscreen for 2 seconds.
  3. Click on the cross that appears next to the program shortcut and confirm deletion.

Please note that you cannot remove standard programs.

Removing from the "Storage"

In the “Settings” of your device, in the “General” -> “Statistics” subsection, there is a “Storage” application. It contains data about all installed programs, including the amount of memory they occupy. So here you can determine which application is taking up too much memory.

To remove a program, click on its name and select “Uninstall a program” in the window that opens.

Uninstall via iTunes

iTunes is used to control your Apple device through your computer. Accordingly, you can use it to remove programs. Connect your device to your PC and sign in to iTunes.

The connected device will appear in the upper right corner of the screen. Click on it.

Go to the Applications (or Programs) tab. A list of installed programs will appear on the screen. Next to each there is a “Delete” button.

Once clicked, it will change to “Will be deleted”. This way, you can select several programs to remove. Then click "Apply" and the specified steps will be completed.

Video: working with files in iTunes

Cleaning Safari Browser

If you notice that your default browser has become incorrect or glitchy, it makes sense to clear cache data and cookies. Go to the Settings section called Safari.

Select "Delete cookies and data" to clear temporary files from your browser.

A warning message appears. Click the appropriate button.

Video: Cleaning Safari

You can also scrape data from specific sites. Go to the "Add-ons" subsection and select "Site Data".

You will see a list of all saved data, as well as the amount of memory occupied by them. Click "Edit" to start cleaning. A circle with a minus sign will appear next to each site.

After clicking on the corresponding circle, select “Delete”. The data will be erased.

Resetting your Apple device (both individually and all at once) is not difficult to do. Moreover, such cleaning has a positive effect on the operation of the gadget. Just don't forget to make a backup copy in case you suddenly delete something you need. Although you can find many “magic” applications online that will do everything for you, using them is not always a good idea. Better to do the cleaning yourself. This way, you will know exactly what is happening with your device.

Are you familiar with the situation when your iPhone asks for a password for your Apple ID, but you have completely forgotten it? Or maybe you bought a used iPad that was locked to a seller's Apple ID that you forgot or deliberately didn't sign out of your account and now you can't activate your device? Today we will tell you how to reset your Apple ID password.

Apple ID password requirements

  • Must consist of 8 or more characters.
  • Must contain uppercase and lowercase letters.
  • Must contain at least one digit.

Remembering such a password is not easy, and it is not surprising that many people often forget it.

It's impossible without an Apple ID password.

  • Buy or download for free and , iPad and iPod Touch (iOS) in the App Store.
  • Buy or, movies and TV shows from the iTunes Store and Apple Music.
  • Buy or download free games for Mac (OS X) from the Mac App Store.
  • Buy or download free eBooks and magazines from the iBook Store.
  • Enter . Apple ID password and iCloud password are the same thing.
  • Disable on iPhone, iPad, and Mac.

There are 2 ways to reset your Apple ID password:

  1. By .
  2. Replying to .

This can be done on any smartphone, tablet or computer with any operating system (Android, Windows 10, Linux), as well as on an iPhone and iPad with iOS and a Mac computer with OS X.

How to Reset Apple ID Password via Email on iPhone and iPad

Make sure that the “Reset Apple ID password” letter came from Apple, that is, from the address [email protected]. If such a message came from another address not associated with the apple.com domain, under no circumstances should you click on the links in the message or enter your Apple ID - this is a phishing attack and they are trying to steal your account, for example.

The original "Reset Apple ID Password" from Apple has the following content:

“Hello, your First and Last Name!

You recently requested to reset your Apple ID password. To continue, please follow the link below.

If you did not submit this request, another user may have entered your email address in error and your account is still protected. If you believe that someone else has gained access to your account, immediately change your password on your Apple ID account page https://appleid.apple.com.

Sincerely,
Apple Support"

If this message is not in your Inbox in either your backup or primary mailbox, check your Spam folder and your email service's Spam filter settings. It is recommended to disable the latter while resetting the password (possibly, but not in all email services). To make sure your message doesn't get caught by the spam filter, add your address [email protected] to contacts.

How to reset your Apple ID password by answering security questions on iPhone and iPad

The same thing can be done on a computer, although it’s a little more complicated.

How to reset your Apple ID password on your Mac

For instructions on how to reset your Apple ID password in OS X:


Save time, do the same thing, but faster and easier:


How to reset your Apple ID password on an Android smartphone, tablet, or Windows or Linux computer

The procedure is the same as on a Mac computer:


Exceptional case

Maybe you:

  • You do not have access to your main email or it is blocked.
  • Don't remember your date of birth.
  • Don't remember the answers to security questions.
  • Your Apple ID doesn't have a recovery email connected or is not verified in your Apple ID settings. Therefore, you will not be able to reset the security questions.

In this case, you won’t be able to reset your Apple ID password using standard methods; the only option left is to contact Apple support.

Provide your purchase receipt for an official iPhone, iPad, or Mac that used your Apple ID, and you'll be given your account ID and password.

As you can see, you can reset your Apple ID password yourself in 99.9% of cases. If you have any difficulties, questions or additions, write in the comments, we will certainly help you.

Publications on the topic