What is the promised payment from Tele2. How to connect “Promised payment” on Tele2? Questions from subscribers

Adhering to the high rhythm of life, modern urban people tend to forget about little things, including timely replenishment of their mobile phone account. Some have traveled far out of town and cannot quickly top up their Tele2 SIM card, while others are left “at zero” without having time to say the most important thing. To help its subscribers, the mobile operator provides the opportunity to borrow money on Tele2.

Briefly about the essence of the service

Officially, the service is called “Promised Payment”, but more often it is called “Credit of Trust”. This is a limited amount that the operator transfers to the subscriber as a loan for a certain period, if there is not enough money in the account to pay for mobile services. The subscriber must return the borrowed money as soon as possible in order to avoid disconnecting the number from the network when the loan expires.

Do you want to always have money in your account? Activate the service and the balance will be automatically replenished from your bank card under the conditions you specify.

Deadlines for the amount provided

The promised payment from Tele2 is available on all prepaid tariffs and does not require additional activation. During the period of use of funds provided by the operator, no subscription fee is charged, but a commission of 10% of the debt amount is provided. Every subscriber who has been using mobile communications for more than 60 days, starting from the moment the SIM card is activated, can borrow money from Tele2. In this case, the size of the trust amount will be 50 rubles. To get more money at your disposal, you must be a Tele2 subscriber for more than 4 months. In this case, the operator allows you to take 100, 200 or 300 rubles. The validity period of the trust payment is individual for each user and depends on two factors, namely:

  • on the time during which the subscriber uses cellular communications and the Internet;
  • on the amount of monthly expenses.

From here it is easy to conclude: the more reliable the client, the more the company trusts him and the greater the amount and validity period of the promised payment. The minimum duration of action is 1 day, and the maximum can reach 10 days. In most regions of Russia, including St. Petersburg, Rostov and Krasnoyarsk, uniform conditions for lending funds apply.

In order to find out exactly the available amount, the size of the commission and options for connecting to the service, you should send a USSD request to the number: * 122 #.

Features and Limitations

Like any other service, Promised Payment has its own characteristics:

  • available with a balance of at least minus 30 rubles;
  • reconnection is possible only after repaying the current debt;
  • The usage fee is written off along with the loan amount at the end of the term.

These conditions may differ from those currently in force in your region. Therefore, before connecting to the service, we recommend that you find out the latest information from the Tele2 technical support service or by calling * 122 #.

Activation of the “Promised payment” service

It's time to figure out in detail how to take the promised payment on Tele2. To do this, you can use one of three methods.

USSD command

The easiest way is to use a USSD service. To activate the service and replenish the positive balance of your phone, you just need to remember a combination of several characters and numbers: * 122 * 1 #.

Immediately after executing the command, the amount available to the subscriber will be credited to the account. To ensure the transfer, you can check the current balance status by sending a request to the number: * 105 #.

Via Personal Account

How to borrow money on Tele2 using a smartphone or computer connected to the Internet? Everything is simple here too. To do this, you should register your phone number on the website my.tele2.ru, then go to the “Costs and Payments” section, and then select and connect “Promised Payment”.

By calling the operator

If for some reason it is not possible to receive the promised payment from the Tele2 company, you can always use the help of the operator by calling the short number 611. In addition, there is a special number 637, by dialing which you can get a loan, following the prompts of the system.

Empty mobile phone account? But you don’t have time to top up your balance or there’s no terminal nearby? For such situations, cellular communication companies have developed a credit option. Take the “promised payment” from Tele2 without wasting a minute looking for money or an office.

How to activate the option, how much money is loaned per payment and the cost of the commission for use, you will find out by reading the article.

What is “Promised payment” from Tele2

Promised payment Tele 2 allows you to take money on credit. For making calls, internet and other manipulations. The debt amount will be written off after the mobile phone is topped up. This option was invented for cases when the money in the account has run out, and the client cannot credit it to the balance for certain reasons.

The amount of the “Trust Payment” depends on several conditions met by the subscriber:

  1. From the validity period of the number (the SIM card must be activated for at least one month).
  2. From expenses spent on communications during the month (the more you spend on mobile communications, the larger the amount of payment borrowed).

Service cost

According to the rules, this option is activated free of charge, but 10% of the provided amount will be debited from the client’s balance. You can borrow from 50 to 300 rubles to send SMS and make phone calls.

The loan is given a period of 1 to 10 days, after which you need to pay off the debt.

The cost of the “Promised Payment” service and the amount of the commission for use are as follows:

  1. For credit 50 rubles. the commission will be 5 rubles. (the amount is given for 3 days).
  2. For credit 100 rubles. the commission will be 10 rubles. (the amount is given for 3 days).
  3. For credit 200 rubles. the commission will be 20 rubles. (the amount is given for 5 days).
  4. For credit 300 rubles. the commission will be 30 rubles. (the amount is given for 7 days).

In order to be aware of what credit amount is available to a Tele2 subscriber, you need to dial the following code on your mobile device: *122#

How to get the “Promised payment” from Tele2

You can activate the service in 3 ways, such as:

  • combination of numbers;
  • call to the operator;
  • by visiting your personal account;

Let's consider each option separately.

Number combination

To top up your balance at the expense of the operator, type the symbolic-numeric command: * 122* 1#.

This code immediately activates the option and the available payment is credited to your cell phone account.

You cannot borrow money under the following circumstances:

  • there is a debt of more than 10 rubles;
  • balance exceeds 30 rubles;
  • less than a day has passed since the service was activated (in different regions of the Russian Federation the period varies from 1 to 8 days);
  • The number was registered less than 14 days ago.

Before connecting check your balance by dialing the ussd command on your phone *105# call.

Activating the “Trust payment” option is as easy as shelling pears. We dial the short number on the phone 611. We follow the operator’s instructions. And the amount goes to your account.

Conditions in Russian regions may vary, so check with your operator about the requirements for your city.

Through your personal account

In addition to talking with the operator and sending a command, the service is activated through the Personal Account of the Tele 2 subscriber, which is created after the first registration of the number on the network. To borrow money to communicate by phone, use the mobile Internet and send SMS, you need to log in to your account using your username and password (from a computer or through an application on your phone).

The actions are:

  1. Go to the website tele2.ru.
  2. On the first page, find the “Costs and Payments” tab.
  3. Go to “Promised Payment”.
  4. Enter the required payment amount.
  5. Agree with the command confirmation to receive the promised payment.

If you need to make an important call and there is no money left on your phone, you can borrow money from the operator. Tele2 tops up its customers' accounts on credit for a certain amount, which depends on the period of use of communication services. A few minutes after activating the promised payment, you will be able to make calls and use the Internet again, and repay the debt when the opportunity arises.

How to receive and how to repay the promised payment on Tele2?

Before activating a trust payment, you need to clarify the nuances of providing the service specifically for you; this can be done using the command *122# call. After sending it, the response SMS message will contain information about the available amount, commission, and the deadline for the promised payment.

You can receive the promised payment on Tele2 using the USSD command *122*1# call, or on the operator’s website in your Personal Account (here, in the subscriber’s Personal Account, you can find out about the debt or disable the service).

After sending the USSD command, the user receives access to a loan, the amount of which depends on the length of service. The “Promised Payment” service from Tele2 is usually provided for a period of 1 to 10 days, after which the amount of debt and the commission for using the option are withdrawn from the subscriber’s account. During this time, you must deposit funds into your phone balance, otherwise, after the money is written off, the balance will “go into the minus” and the number will be blocked.

Conditions for receiving a trust payment

Any subscriber of the prepaid payment system can borrow the “Promised Payment” on Tele2. The maximum amount provided by the operator will depend on the subscriber length of service and the region of connection:

  • Moscow and Moscow region. New subscribers who have been using Tele2 services for more than 7 days will be able to borrow 50 rubles from the operator, and users with a subscription experience of more than 4 months will be able to count on the promised payment of 100, 200 or 300 rubles. The loan is issued for a period of 3 to 7 days.
  • St. Petersburg and Leningrad region. To borrow 50 rubles, you must be a Tele2 subscriber for at least 15 days. Those who have been using the connection for more than 4 months will be able to receive the promised payment in the amount of 100 rubles, for more than six months - 150 rubles, for more than a year - 200 rubles. Money is given for a period of 1 to 10 days.
  • Nizhny Novgorod, Chelyabinsk, Perm, and some other regions. The trust payment is provided to Tele2 users with a subscription experience of at least 1 month. In this case, the amount of debt will be 50 rubles. After 2 months, you can take the promised payment from the operator in the amount of 100 rubles, after 4 months - 250 rubles, and after 6 months of using Tele2 services, the trust payment will be 350 rubles. To borrow the required amount, the subscriber must deposit from 100 to 700 rubles into the account in recent months. The loan is provided for a period of 1 to 5 days.

A subscriber who has taken out a “Promised Payment” on Tele2, after returning the debt to the operator with a commission, can immediately take out a new loan if he lives in Moscow. And residents of St. Petersburg will be able to re-take out a loan only a day after the debt is written off from the account.

One of the main conditions for using the “Promised Payment” service from Tele2 is that the subscriber must have at least 10 and no more than 30 rubles on their phone balance.

Cost of use

To provide the promised payment, Tele2 subscribers must pay a commission, the amount of which depends on the region of connection. For example, for Moscow and St. Petersburg the commission will be 10% of the debt amount, and for Nizhny Novgorod - from 4.5 to 10%. Details about receiving the promised payment in your region can be found on the official Tele2 website, from the operator by calling 611 or using the command *122# call.

It is not always possible to control the balance of your phone, and it suddenly reaches zero. At such a moment, there may not be a payment terminal nearby. For such cases, Tele2 offers a convenient opportunity to borrow a small amount to top up your balance. How to receive the promised payment on Tele2 will be discussed in our review.

Take the promised payment using USSD request

If you need to quickly receive the “Promised Payment” in a minimum amount of 50 rubles, use the following instructions:

To find out what the largest amount is available on your number for the “Promised Payment” and receive money, follow the instructions:

In your personal account

Use the individual subscriber service to manage the services of your number, including receiving the “Promised Payment”. To do this, proceed in the following order:
  1. Register on by clicking the button "Login to the office". It doesn’t take much time: you just need to provide a phone number and receive an SMS message with an access code in response.
  2. Log in to your account.
  3. In the "Balance" section, click the link "More about balance".
  4. Find a section "Promised payment" and in the drop-down menu select the payment amount available on your number.
  5. Click the "Connect" button.

The money will be credited to your account and you will be notified accordingly.

In the mobile application "My Tele2"

To use this method, follow these steps:
  1. Install the specified application on your mobile device. Find it in the Google Play app store if your phone has an Android operating system. If you have an iPhone or iPad, find the application in the App Store.
  2. Go through simple authorization in the application by launching it by clicking on the icon on the phone display.
  3. Click on the button at the top of the page that displays the balance and the “+” sign. As a result, the balance replenishment page will open.
  4. Find the link at the bottom of the page "Promised payment" and click on it.
  5. Select the payment amount you need from the available options in the drop-down list.
  6. Click the "Connect" button.
After this, money in the specified amount will be credited to your number, about which you will receive a notification.

Via Tele2 operator

Use the operator's support service to borrow a certain amount of money. To do this, follow the recommendations:

The operator will check all the necessary information on your number, and if all the conditions of this service are met, will provide the promised amount to the balance of your phone. You will be notified about this via SMS. In addition to the specified number, you can call the operator via the federal channel +7800-5550611 from any phone. This method involves waiting for a connection with a specialist, as well as the need to listen to a voice menu with instructions.

In the Tele2 communication salon

This method can be used even when you do not have a phone with you, access to a personal computer or the Internet.
  1. Go to the nearest point of sale, or a telecom store or service office of the Tele2 operator.
  2. Ask office or salon workers to lend you a sum of money for your phone balance.
  3. Provide your passport.

After checking all the necessary information and its compliance with the terms of service, money will be credited to your phone balance. This will take a few minutes. If the conditions do not meet for the provision of such a service, then you will be informed about this and offered another way to replenish the balance. The phone number must belong to you. Otherwise, the presence of the owner of the number, or a power of attorney from him, will be required.

Terms of service

Before using the “Promised Payment”, read its terms and conditions:
  • Connecting the option is free.
  • For lending a sum of money, a commission of 10% is provided.
  • The service can be activated by all subscribers of the Tele2 operator served under a prepaid system.
  • The amount of money provided depends on the duration of subscriber registration with the Tele2 operator, and is determined individually in the range from 50 to 300 rubles.
  • If you have been using mobile communications from the Tele2 operator for at least 1 month, and the expenses during this time amounted to more than 100 rubles, then the available payment amount is 50 rubles. If the validity period of your SIM card is more than 4 months, then the amount can be equal to 100, 200 or 300 rubles.
  • If one “Promised payment” is already connected to your number, then the second one will not be available to you.
  • The condition for activating the “Promised Payment” is that your phone balance is at least minus 30 rubles.
  • The second and all subsequent connections for this payment become available only after the previous debt is written off from the phone.
  • Commission percentages depend on the region of registration of the number, and can range from 5 to 20 rubles.
  • You are allowed to receive no more than one “Promised Payment” per day.
  • Payment arrears are charged from the phone balance automatically, provided that there is enough money in the account, or at the end of the payment period. If there is not enough money on your balance when the money is debited, your account will become “negative” and the use of mobile services will no longer be possible.

Read more

Many people are familiar with the situation when they need to top up their phone balance as quickly as possible, but there are no terminals nearby, or they have run out of cash. In this case, the question of how to borrow on Tele2 becomes more relevant than ever. In order to “not fall out” of mobile life and always be in touch with your loved ones, the operator has prepared a special service for its subscribers called “promised payment”.

To find out if you have the opportunity to use the “Promised Payment” service, dial a free combination *122# and then press the “call” button. In response, you will receive an SMS message with information about how much you can borrow, as well as a commission for this service and a detailed algorithm for further activation. What other way can you take promised payment from Tele2?

If you need to get money as quickly as possible, then enter a simple command *122*1# and press the "call" button. In this way, your account will be credited with the minimum payment amount that is available to you.

Conditions for the provision of the “Promised payment” service

The promised payment service may be valid for three to ten days, depending on your regional location and the total amount owed. After this period, the debt is automatically written off from your mobile balance. Therefore, we kindly request you to top up your mobile account on time. If payment is late, service to your number will be suspended due to late payment.

If you want to borrow on Tele2 again, then you must first repay the previous debt on time.

Service fee

What commission will be charged for using this service? The amount of the commission will depend on your region and the amount of the payment issued. As a rule, the commission size ranges from 5 to 20 rubles. In simple words, the “promised payment” is a temporary loan that is taken to the subscriber’s account. If you want to find out more detailed information on how to take out a loan on Tele2 and sign up for a trust payment service, then dial the free service number of the mobile operator - 637 or 655 .

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