The need to update 1C Enterprise and any products created on this platform is due to maintaining the relevance of their functionality. Updates reflect changes in legislative norms and rules, the release of new forms of regulated reports, expanded functionality, improved interface of solutions, as well as corrections of software bugs. Let's take the example of 1C: Accounting 8 to update configuration 3.0 with Internet support, that is, automatic and manual (in principle, these rules apply to any standard 1C configurations, for example, ZUP or UT). Before we begin, let's pay attention to a few important points:

• Depending on the settings of 1C:Accounting 8, updates can be made manually or automatically, but in both cases only when all users log out of the database.
• Before updating 1C, as well as before any other configuration manipulations, you need to download the database and save it in archive format. In a critical situation, if a failure occurs or updates for some reason come into conflict with the existing system, a saved copy of the database will help you return to the beginning of the process, avoiding losses in settings and data.
• If, for example, three new versions have been released for a program since the last update, the update installation process will have to be repeated three times.
• Before installing standard updates, you should make sure that no modifications have been made to the configuration. Updating a non-standard configuration occurs manually, not automatically, and requires the involvement of a specialist to verify and enter twice changed objects. The lock icon in the configuration window will help you verify this.
• You can update 1C 7.7, PROF, KORP, as well as 1C 8.2 and other previous versions of 1C:Enterprise 8 by purchasing access as part of the 1C:ITS contract.

First, let's look at the steps if Internet support is available (part of the services provided under the ITS agreement)

Login to the database with administrator rights:

Select automatic 1C update

Continue without platform update:

When downloading files for the first time, the information technology support site will request “Login” and “Password” for access.

Independent update of the standard 1C 8.3 configuration

Let's determine the version of the installed configuration:

Launching the database in the “Configurator” mode* will allow you to obtain the necessary information about the current version of the platform and configuration. In the configuration window opposite “Enterprise Accounting” a padlock icon is displayed, indicating that the configuration is standard.

*Working in the “Configurator” mode is virtually the same for all configurations.

Let's move on to the update. In the “Support” item we find the “Update configuration” item:

The file, or distribution, can be taken from the ITS disk or downloaded from the “1C: Software Update” portal if you have a login/password, in the “Typical configurations for Russia” section:

On the portal, in the far right column, we find our version number and download the corresponding update (since there is ITS, we download it for free):

To select a file, select “Specify the update file” and the path where the “unpacked” newest release is located - the file with resolution .cfu. Click “Open”:

Reference information (pay attention to whether the available version of the platform matches the one stated in the window):

Checking update information:

Additional verification:

Innovations and changes included in the new configuration:*

*If the “Accept” button in the “Reorganization of Information” window is inactive, you must scroll to the end of the list of changes. At the end of the list there will be marked objects that prevent the installation of the update (for example, duplicated as a result of incorrect termination).

You can solve this problem by running “Testing Fixes”:

Press the F5 key to start debugging to start working in Enterprise mode, complete the last processing and convert the old database to a new one:

Confirmation of the legality of the update:

Performing an update:

List of innovations included in the installed version:

We looked at how to install the update. Ready!

Included with the 1C:Enterprise 8 Prof family program is an ITS subscription - a subscription to information technology support - for 3 months. In the future, maintenance and updating of the software product will be possible only if you have a valid ITS subscription.

Without a valid 1C:ITS agreement, the right to use the software product is not lost, but the user will not be able to seek technical support or install updates.

The latest updates can check for the presence of such a subscription, and if at the time of installing the update you do not have an ITS subscription, the program will not allow you to continue working and will display the following error:

Illegal use of this software product has been detected.

What to do if, when starting 1C, the error “Illegal use of this software product has been detected?” is displayed.

The latest updates to 1C:Enterprise products, produced by 1C, automatically check the legality of receiving this update.

The fact is that the requirements of the license agreement with 1C include a clause stating that you have the right to legally receive updates only if you have officially issued an ITS subscription. If there is no such subscription registered to your company, after installing the update, you will either receive a warning that the update was installed illegally, or you will not be able to continue working in the program at all, and the program will generate an error about the unlawful use of the software product.

What to do in such a situation?

The following options are possible:

Option 1. You can subscribe to ITS, thus legalizing your right to receive updates.

There are two levels of ITS subscription. The Techno level is the most economical option. You can also subscribe to the ITS “Pro” level. It costs significantly more, but it includes a number of services, in particular:

• filling in counterparties by TIN (service 1C:Counterparty);
• submission of reports to the Federal Tax Service and other regulatory authorities for one organization (1C:Reporting service);
• access to a database of legal documents;
• access to 1C teaching materials;
• other services.

Option 2. There is a way to save yourself from the need to worry about updating 1C products, including the need to subscribe to 1C:ITS, and also save yourself from all the costs associated with supporting and updating 1C.

What do you get in this case?

• You eliminate the need for an ITS subscription to receive the update. You will always have the latest version of the 1C product on a completely legal basis.
• You no longer need a 1C specialist to perform the update. This work will be done by the 1C partner with whom you will place your data. In some cases this will be a significant cost savings.
• You free yourself from creating and maintaining the computer infrastructure to ensure 1C works.
• You stop worrying about 1C data backup
• You get freedom because you can work with your 1C data from the office, from home, and from anywhere in the world. All you need is the Internet.
• You get the opportunity to focus on your core tasks with greater efficiency.

You think you can use it forever. This is partly true, but it will not always be suitable for use in the form in which you bought it. Information technologies are developing, legislation is changing, and the program will eventually cease to correspond to reality.

To keep user configurations up to date, 1C constantly releases updates. To receive them, you must at least register the program on the official 1C website, or through the 1C partner from whom you purchased it.

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Surely many people know that when purchasing a 1C software product version PROF, it is necessary to enter into an information technology support agreement or, in short, D ITS clause. But for some reason, not many people know about what exactly this agreement is and what services are included in it. And some people don’t even know that an ITS agreement needs to be concluded in principle. And when contacting, for example, the 1C support line, they are faced with the fact that they refuse to advise the client without the contract itself. This article is intended to remove all gaps in the understanding of what an ITS agreement is, why it is needed and what opportunities it provides to the user.

Let's look at what a contract is as defined by the 1C company itself.

By concluding an information technology support agreement (1C:ITS) with a partner of the 1C company, users of 1C programs receive: legal updates, a professional 1C:ITS information system integrated with the program, service and consulting services from the 1C company and its partners.

From this formulation we can draw conclusions: in order to, at a minimum, get access to updates for your software and advice on working in it, you need an ITS agreement. In a broader sense, ITS is a set of information and software services that are provided to you under a contract. In the previous article, we noted that for products of the PROF version, an ITS agreement is mandatory. For basic versions it is not needed; all updates are provided free of charge. This is the policy of the 1C company. Now let's look specifically and point by point at what exactly is included in the ITS agreement, how it is concluded and what its varieties are.

Let's say you bought some product 1C version PROF. Let it be 1C: Accounting 8. Along with it, you are already provided with a FREE subscription (agreement) ITS PROF for a period of exactly 3 months. So let's say the “demo” period of the contract. Those. During this subscription you can take advantage of all the features provided by the full-fledged ITS PROF. However, you will not be able to activate this subscription yourself. To do this, you need to contact 1C partners, i.e. to any 1C-Franchisee company. There are such companies in almost every city in Russia and in the post-Soviet space. The software product itself, as a rule, is purchased here. The prefix “PROF” to an ITS agreement is not accidental, since there are other types of agreements, for example, one that is more simplified in its capabilities ITS Techno. But let's talk about everything in order. Let's first consider the capabilities of ITS PROF. As part of this agreement you receive:

• Free monthly update of your 1C software products, performed by 1C-Franchisee specialists
• Possibility of consultation on the support line both in 1C itself and your partner Franchisee
• Receiving monthly periodicals from 1C with delivery to your office: magazines, ITS disks, souvenirs (mini gifts)
• Access to the full list and capabilities of ITS services
• Access to an online reference database with methodological and practical materials on work and accounting in 1C (website)
• Discounts on attending all kinds of trainings and seminars on 1C

As you can see, the list of possibilities is quite impressive and, as I noted earlier, during the first three months, you have all these opportunities. What to do when the ITS PROF bonus agreement has ended? I think the answer is obvious - it needs to be extended. Here you are given the right to choose: conclude a new ITS PROF agreement, or switch to a more simplified version of the ITS Techno agreement. Within Techno you can:

• Independently download updates for your 1C programs, i.e. just access the update site
• Possibility of significantly time-limited consultation on the support line of both 1C itself and your partner 1C Franchisee
• Receiving monthly periodicals from 1C, which you pick up yourself from the office of your Franchisee partner: only magazines and ITS disks
• Access to a limited list and capabilities of ITS services
• Access to a limited number of reference books in the online database with methodological and practical materials on work and accounting in 1C (website)

True, at the same time, ITS Techno is much cheaper. Below is a comparison table of prices for 2017:

These two types of contracts are concluded for basic standard 1C software products, usually used in commercial organizations with a self-supporting chart of accounts. For example, 1C: Accounting, 1C: Salary and HR Management, 1C: Trade Management, 1C: Integrated Automation and others. For budgetary, state-owned and autonomous institutions, where configurations such as 1C: Accounting of a state institution, 1C: Salaries and personnel of a state institution, etc. are usually used, it is necessary to conclude agreements ITS Budget PROF or ITS Budget. Their capabilities are equal to the usual ITS PROF and ITS Techno, respectively. There are specialized industry software solutions for which there are also agreements: ITS Medicine And ITS Construction and housing and communal services. Their capabilities are equal to conventional ITS PROF. The difference between these agreements lies in the cost of subscriptions for these types of institutions, the presence of additional specialized sections of reference books in the online database (website), as well as the presence of an additional (industry/budget) consultation line. The general diagram for clarity can be presented something like this:

Price variety of ITS contracts:

I recommend that you do not worry too much about the varieties of these agreements. There are also all kinds ITS Industry different categories, subscription schemes ITS 8+4 And so on. You can contact any 1C-Franchisee company in your city, where you will be advised both on the selection of ITS and on the software products themselves. The main thing is that you understand the main differences and capabilities of the ITS PROF and ITS Techno subscriptions in order to understand “WHAT AM I PAYING MONEY FOR?”

Finally, let's look at ITS services. In my opinion, this is the main argument in favor of ITS PROF. Since almost all services under this agreement are provided without additional payment. There will be a separate article about services in more detail. Now I’ll note that services are some additional software and information services that significantly simplify the work of 1C users. Let's briefly look at the main ones:

1C-Reporting. Service for sending accounting and tax reporting directly from the 1C interface. Sending to the Federal Tax Service, Pension Fund, Rosstat, Social Insurance Fund and others is possible. There is the possibility of non-formalized correspondence with the tax office, all kinds of requests, extracts from the Unified State Register of Legal Entities, receipt/responses to requests and much more.

1C-Counterparty. Automatic filling in the basic details of counterparties and organizations using TIN in 1C, which facilitates and simplifies manual data entry.

1C-EDO. Exchange of legally significant documents between counterparties using virtually one button. Documents are certified by a qualified digital signature, which guarantees their full legal force comparable to the “paper” version. When exchanging electronic documents in 1C, accounting documents are automatically created, which again facilitates manual data entry.

1C-Cloud archive. Automatic creation of backup copies of 1C databases and uploading them to the “cloud”, i.e. to your personal Internet account. The principle is the same as when manually uploading and storing databases on some kind of Yandex Disk, only in this case everything happens automatically.

1C-Link. A remote connection service that allows you to organize simple and secure access via the Internet to 1C programs installed on the user’s computer or server. Does not require deployment of additional software or hardware platform. All setup and access is carried out using a special “1C:Link Agent”.

As I already noted, all these and many other services within the ITS PROF are included in the subscription. True, with some limits - so that you don’t delude yourself too much. Free cheese only comes in a mousetrap :)

I hope my article helped you identify your needs for a specific contract. Now you are armed and can safely answer the question “what is an ITS agreement?” You can always monitor a more detailed description, differences and prices on the official website.

As you know, 1C: ITS, especially some types of this service, seems to many companies to be unnecessarily expensive. That is why the question quite often arises: is it necessary to subscribe to ITS? Is it possible to do without an accompaniment? The answer is clear: subscription is not required. So, if you want to buy 1C in Moscow , no one will force you to buy a subscription to ITS. However, there are some aspects worth knowing.

Firstly, only those users who have basic versions of the programs can update their software products to new releases without subscribing to ITS. Basic versions are updated free of charge via the Internet.

Users who use versions of programs higher than the basic ones can update them only if they have an ITS - a valid subscription to information technology support. Why is it not recommended to refuse to update programs altogether? Each new program update contains a number of improvements. This could be improvements in functionality, security system, program performance, fixing any errors or security holes. It is recommended to install each update immediately after its release, without waiting for a situation when your program starts producing one error after another.

Secondly, ITS is not a useless service, as many company managers believe, wanting to save at least something. Why shouldn't you save on ITS?

Because access to ITS will give your company a lot, namely:

• ITS 1C subscription is a regular, legal update of programs obtained from official sources;
• 1C: Lecture hall, thanks to which your company’s specialists will be able to learn about innovations and accounting rules from the best 1C specialists and invited experts. Here you can ask questions on the topic. This tool is simply necessary if you want your employees to regularly improve their professional level;
• The ability to send reports to the Pension Fund of Russia, the Social Insurance Fund and the Federal Tax Service directly through 1C: Reporting - secure communication channels. For PROF level ITS subscribers, this service is provided free of charge;
• The ability to study teaching materials in the Internet version of the ITS, which is very convenient for most users;
• The 1C: Taxcom service will allow you to establish electronic exchange of documents with counterparties. In the ITS PROF version, this service is also free;
• Questions for auditors. From time to time, every accountant has such a need. With ITS you will not have a problem where to find a knowledgeable specialist. In addition, consultation can be obtained on a special “1C” line;
• Technical support and additional services from 1C partners. A full list of services that come with an ITS subscription can be found from the franchisee company with which you cooperate.

So, ITS is certainly a useful service. But how much your company needs it is up to you to decide. The main thing is that the programs work well, and that employees have the opportunity to keep them up to date and in working order, receiving both updates and useful information about certain innovations on time.