Explay navigator does not turn on, do you want to know why and what to do? Changing the glass, touchscreen and power connector of Explay Polo

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1 Mobile phone Explay Polo Operating instructions 1

2 Contents Mobile Phone... 1 Explay Polo... 1 Introduction to Android OS Safety Instructions... 5 Introductory Notes Network Services Using Accessories Getting Started Installing SIM Cards and Memory Card Installing the Battery Charging the Battery Connecting a Headset (Optional) Device description Home screen and buttons Button functions Home screen Language settings Display brightness settings Screen auto-off settings Camera settings

3 USB connection settings Wi-Fi settings Internet File manager Photo viewing Audio player Technical specifications

4 Introduction. Thank you for purchasing the Explay Polo mobile phone. In order for you to master all its capabilities as quickly as possible, we have prepared a complete reference guide that introduces operating modes, setting up the phone, precautions and equipment. Please read the manual carefully before using this phone. This guide has been carefully edited and is, in our opinion, correct and trustworthy. But if we still were not able to completely avoid errors and omissions, we apologize and welcome your comments and opinions. For software version updates, more detailed instructions and your comments, please visit our Android OS website. The Android operating system provides many of the functions of a computer. But you can also change a lot to suit your needs so that you get the information you need and enjoy the entertainment available at the same time. You can add or remove apps, or modify them to improve functionality. You can integrate applications on your phone with your personal data and online accounts. For example, you can specify your location on 4

5 map and use various social networks. Applications. Applications allow you to perform various tasks, such as making phone calls, viewing photos, and downloading other applications. Note: Colors and specifications listed in the instructions may differ from actual ones. Images are provided for illustrative viewing purposes only. The operating instructions are accurate at the time of issue, but the manufacturer reserves the right to change some specifications without further notice. Some contents of the instructions may differ from the actual ones due to additional software installed on the phone and services provided by the operator. Safety instructions. Introductory remarks. Read the recommendations in this section carefully. Failure to comply with these simple rules may result in dangerous or illegal activities. More detailed descriptions are provided in the relevant sections of this manual. TURN ON SAFETY Do not turn on 5

6 the device where its use is prohibited, or where the telephone may become a source of interference or danger. DRIVING SAFETY FIRST Do not use your phone while driving. WATERPROOF Your phone is not waterproof. Avoid getting the device wet. Network services. This mobile phone is intended for use on the GSM 900 and GSM 1800, UMTS 900 and UMTS cellular networks. To use any network services, you must subscribe and obtain instructions for using these services from your service provider. Note: Some networks may not support certain services or character sets specific to a particular language. Use of accessories. When disconnecting the power cord from any device, you should grasp the connector housing with your hand. Never pull on the cord. Check the model number of the AC adapter of the charger and battery before connecting them. A special type of charger is available for this phone. If necessary, contact your mobile phone supplier. 6

7 Preparation for work. Keep SIM cards out of the reach of small children. Be careful when inserting and removing the SIM card; scratches or mechanical bending may damage the SIM card or its contacts. Installing SIM cards and memory cards. Before using your phone, you must install a SIM card in it. All information related to the network, connection settings, etc. is located on the SIM card. It also stores SMS messages and contacts. You can use the SIM card in any other GSM phone. To avoid loss or damage to the information stored on the SIM card, please do not touch the metal contact surface, and do not store the SIM card in areas exposed to electromagnetic fields. Turn off your phone, remove the back cover of the battery, and unplug the phone from charging if it is charging. Insert the SIM card with the metal contacts facing down so that the chamfered corners of the SIM cards match the shape of the slots intended for them. When removing the SIM card, simply pull the edge until the card is completely out of the slot. 7

8 Installing the battery. To replace the battery, align the gold-plated contacts on the battery with the contacts on the phone and insert the opposite end of the battery until it locks into place. Replace the back cover. To do this, place it on the back of the device and press until it clicks. 8

9 Charging the battery. Attention! Use only the battery, charger and accessories recommended by Explay for your mobile phone model. Use of other types of devices may be dangerous and may void the warranty for this product. Attention! Do not charge the device with the back panel removed! Insert the charger connector into the corresponding socket on the top panel of the device. Connect the charger to the power supply. The battery charge indicator will begin to change. If charging does not start, unplug the adapter and plug it in again. If charging still does not start, contact support. When the battery is fully charged, the charge indicator will stop changing. Disconnect the charger from your phone. Connecting a headset (optional). When connecting any headset other than the headset recommended for use with this phone by Explay, pay special attention to setting the volume level correctly. Please read the user manual carefully, especially regarding safety issues. Do not connect devices that are incompatible with this unit. When a headset is detected, icon 9 should appear on the phone display

10 Description of the device. Purpose of buttons and connectors. 1. On/Off button, On/Off lock. 2. 3.5 mm jack (minijack) for connecting a headset. 3. Volume down/up button. 4. Proximity sensor. 5. Speaker (for listening to the subscriber’s voice during a conversation). 6. Front camera. 10

11 7. Display. 8. Touch key "Back". 9. Home touch key. 10. Touch key “Menu”. 11. Microphone. 12. Main camera. 13. Speaker (for listening to music and other sound effects). 14. MicroUSB connector. Home screen and buttons. To select an option or icon, tap it on the screen. For additional options, touch and hold the icon for a few seconds. For example, in the application menu, tap the “Music” shortcut to enter the music library, then touch the name of the artist or song and hold for a few seconds, after which you will have access to functions such as listening, deleting a melody, and others. To view the entire list (such as contacts), swipe the touch screen. Quickly swipe your finger across the screen and scroll to the end of the list. If you quickly double-click on the icon, you can zoom in/out of the image. To zoom out/zoom in when viewing photos, maps, or web pages, touch the screen with two fingers and pinch/spread them apart accordingly. When you rotate the device 90 degrees, the screen orientation will rotate accordingly. But 11

12 You can disable this feature. Purpose of the buttons. On/Off button To turn the device on and off, as well as to change the mode, press and hold this button for a few seconds. To protect the screen from turning on if accidentally touched and to save battery, lock it by pressing this button. To unlock, press it and drag it to the right on the screen until the corresponding symbol. Touch key "Menu". Click it to enter the advanced options menu. Home touch key Press this key to return to the Home screen. If there are several “home screens”, the central one opens. Press and hold this key to view currently used applications. Back touch key This key allows you to return to the previous screen. Volume button. This button allows you to adjust the volume while listening to music or watching videos. 12

13 Home screen. The Home screen is equivalent to the Home screen on a regular desktop computer. You can place shortcuts, applications, and various widgets on it. Status bar Applications Application list Your home screen may differ from that shown in the operating instructions. Status bar. Notice the status bar at the top of the screen. If a picture appears on the left, it's 13

14 reminder, for example, that an audio file is currently playing. On the right side of the line you can see the time, level and type of cellular signal, WI-FI status, and remaining battery power. When the notification icon appears on the status bar, lightly touch the status bar and drag it down to view detailed information. Applications. Press the application icon and hold for 1-2 seconds. The application will become available for moving to the desktop. Now you can place it anywhere on your desktop. Widgets. Tap any widget on the home screen and hold for 1-2 seconds to move it to any visible area of ​​the desktop or delete it by throwing it in the trash. To remove an app or widget from your desktop, touch and hold the icon until your phone vibrates, then drag it to the Remove icon. 14

15 List of applications. Click on the "Application List" button to see a list of all applications installed on this phone. You can select any installed application by clicking on it. Language settings. 1) Click "Settings". 2) Click "Language & Input". 15

16 3) Click "Language". 4) Select the appropriate language from the list. 5) To change the input language (SMS, MMS, etc.), select "Android Keyboard Settings". 6) To change the language while entering text, hold down the spacebar for a few seconds. Display brightness settings. 1) Click "Settings". 2) Click "Screen". 16

17 3) To start adjusting, click “Brightness”. Screen auto-off settings. 1) Click "Settings". 2) Click "Screen". 3) Tap Sleep Mode and set a time for the display to turn off automatically. 17

18 Camera settings. 1) Click the Camera button in the application list. Displaying the camera Settings Take a photo Gallery mode Switching between cameras Camera settings allow you to adjust: 1. Location. 2. Exposition. 3. Shooting Mode: Beach Snow Steady Photography Fireworks Action Candle Light Theater Sunset Party Night Portrait Landscape Night 18

19 Auto 4. Color effects: Not used Monochrome Sepia Negative Underwater Chalk on black board White board 5. White balance: Auto Incandescent Daylight Fluorescent Overcast Twilight Shading Fluorescent lighting 6. Image parameters: Sharpness Hue Saturation Brightness Contrast 7. Restore settings. 8. Anti-flicker: Auto Off 50 Hz 60 Hz 19

20 USB connection settings. This icon is displayed when connected to USB USB is connected, but if you want to operate the memory of a USB drive you need to: 1. Open the status bar. 2. Select “USB device connected”. 3. Click Enable USB Storage. 4. If you need to unplug the USB, click "Unplug USB Storage" to safely remove it. Wi-Fi settings. 1. Go to Settings > Wireless & networks > Wi-Fi, and then select the network you want. 20

21 2. Enter your network password and click “Connect”. Internet. Click Browser to access the Internet. File Manager. File manager. 21

22 1. Select a file location. 2. Select a file. 3. If you click on the selected file and hold it down for a few seconds, an editing menu will appear where you can “Transfer”, “Copy”, “Delete”, “Move”, “Paste” or “Rename” the file. View photos View photos. In the optional menu you will see a list of actions that can be performed with this photo file. Audio player. Turn on the Music app. You can play music files stored in the device memory and on a removable memory card. Various sound effects are available to you (press 22

23 touch key “Menu”, then “Sound effects”). Go to the currently playing playlist Enable shuffle function Change repeat mode Press go to previous track, hold rewind Play / Pause Press skip to next track, hold rewind Specifications. Dimensions Weight Operating system Display Camera 135*68*9.9 mm 155 grams Android "touch display 480*854, capacitive Camera 5 MP Front camera: 0.3 MP 23

24 Supported audio file formats Supported video formats Supported photo formats Memory AAC, AMR, MIDI, MP3, OGG, WAV, APE, M4A, 3gpp, FLAC mp4, 3gp, H.263, H.264, mkv, webm JPEG, GIF, PNG, BMP built-in 4GB + microSD memory card (up to 32GB) RAM 512MB Bluetooth 3.0 Connectors and ports Battery Additional options Service life Operating temperatures Delivery set microusb, 3.5 mm (mini-jack), microsd 1700 mAh G-sensor From -10 to 55 degrees Celsius Device, User Manual, USB cable, AC charger, headphones. 2 years 1. The manufacturer has the right to make changes to the appearance, technical characteristics and 24

25 complete set of the device without prior notice. 2. More detailed instructions can be found on the website 3. The device interface shown in the pictures and in the operating manual may differ from what the user has depending on the version of the installed firmware. 4. Warranty for accessories is 2 weeks from the date of purchase, then the warranty only applies to the device. Throughout Russia there is a single free technical support phone number Explay: +7 (800)

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Your screen Explay black? You cannot turn it on and, of course, use it for its intended purpose. This is a rather delicate and fragile technique that is difficult to do without. But you shouldn’t throw away the device right away; you shouldn’t buy a new one. We work to ensure that your equipment serves you well for as long as possible. If Explay GPS navigator does not turn on, Don't get upset right away. Before drawing conclusions whether your device is broken or not, make sure that the battery is charged. If a complete discharge occurs, then it will take more time to charge the navigator to work again. As a rule, difficulties with turning on arise after the Xplay has been in a damp and cold place for a long time.

If you suddenly cannot resolve the problem on your own, come to our gsmmoscow service center and do not delay with the solution. We will determine the cause of the breakdown and also advise what to do. Whatever the situation you find yourself in, we are always ready to provide qualified assistance.

Reasons why the Explay navigator does not turn on:

1. The first and most common problem is when the power button fails. It is quite fragile, so the slightest fall or impact can cause serious damage. All this can be solved quite simply, come to our workshop in Moscow - specialists will replace the button with a new one in just a few minutes.

2. The cause of the malfunction may also be hidden in the software itself. It is absolutely impossible to solve such a problem on your own. Only a high-quality firmware change will help here. Our workshop will do it efficiently and quickly.

3. The flash chip itself can also fail. The device will work again only after the chip is replaced.

4. Also the reason why Why The navigator does not turn on, the power controller may also be damaged. It is difficult to damage it, but if you still encounter this problem, then we are ready to provide help.

5. In very rare cases, other problems may arise. It is difficult or even impossible to figure this out on your own. Our specialists first carry out diagnostics, which last for 30 minutes. As soon as the results are known, we will be able to get to work and carry out high-quality repairs.

In order for your GPS The navigator has served you for as long as possible, you must try to adhere to all operating rules. First of all, it must be kept away from moisture. The liquid that gets inside the device causes corrosion and oxidation. As a result, all working parts become unusable. The equipment is also very sensitive to various mechanical damage. Any falls or impacts can cause serious damage. If Explay has stopped functioning normally, it is best to immediately contact our service center for help to identify the problem and fix it.

How long will it take to fix the problem if the Explay navigator does not turn on?

1. If the navigator is broken and you don’t know why it doesn’t turn on or doesn’t work correctly, it’s important to first determine the cause of the breakdown. We do this using special equipment. We perform diagnostics free of charge and within 30 minutes.

2. In order to replace controllers or microcircuits, it will take more time, as a rule, it takes from 2 hours.

In any case, we will try to carry out high-quality repairs of the Eksplay car navigator in the shortest possible time.

• Block diagnostics of Explay Polo phone

  During block diagnostics, it is determined which specific element (Case, protective glass, sensor, printed circuit board, connectors, speakers, microphone, antenna, battery) has failed.

  Algorithm for block diagnostics of a phone:

  Explay Polo phone won't charge; Checking h order, if the phone charge is intact, otherwise: Let's check if it's working: If all of the above does not suit you, then you will need or.
  Explay Polo Won't turn on or won't boot; Checking P I'll lose charge, if the phone battery is charged then: We check and see if it’s correct power button on the phone; If at this stage we haven’t found the cause of the breakdown, remember - if the phone was filled with liquid, or the phone fell and stopped turning on, it will most likely be needed.
  Explay Polo The phone does not connect to the network or does not see the SIM card; Checking whether the phone detects another SIM card, if it detects then: Checking Phone settings, if the settings are correct then: Required.
  Explay Polo Does not see the SD card, does not detect the flash drive; Checking phone flash card, if correct then: Checking flash drive connector on the phone, if it is also working, then: You need to either repair the phone's motherboard.
  Explay Polo Does not charge via USB; Checking usb cable, if the cable is ok then: We check if it is ok then: You need or.
  Explay Polo Not updated; Checking settings, if the settings are correct, then: Checking Internet connection, if the connection is stable, then you need a phone.
  Explay Polo Does not connect to Wifi; Checking Phone settings, if the settings are correct then: Checking WiFi adapter telephone if ok required .
  Explay Polo Does not see the computer; Checking connection cable to the computer if the cable is intact then: Checking drivers phone on the computer, if the correct drivers are installed, then: Phone required.
  Explay Polo turns on, but there is no image on the screen or it is distorted on the phone: Checking for availability physical damage screen, if not then: Checking display cable phone, if the cable is intact, then: The phone needs repair or repair.
  The sensor on Explay Polo stopped working: We check the integrity for damage, if it is intact then: Checking touch display cable, if intact then: Phone required, or controller repair display.
  The microphone on Explay Polo does not work; Checking Phone settings, if the settings are correct then: We check if it is intact: Let's check if it works microphone controller on the phone if it works then: Required.

• Explay Polo phone screen replacement

  Display- Part screen, which shows the image and is located behind Damaged display Explay Polo phone, be it defective pixels or blurry screen, makes it difficult or impossible to work with the Explay Polo phone, because the image loses its sharpness and clarity.

  Damaged display will not “cure” over time, but maybe permanently go out at the most inopportune moment, which can cause great inconvenience. If The display on your Explay Polo phone is faulty- You can contact our service center.

• Replacing the Explay Polo phone case

• Replacing the Explay Polo phone connector

  Every day we listen to music on the phone, connect the charger, connect the phone to the computer, and naturally these connectors are subject to constant wear and tear, which subsequently leads to breakdowns of the Explay Polo connectors.

  We can replace Explay Polo connectors with the following types:

  • USB connector;
  • Charging connector;
  • Audio connector.

  How to determine that your phone connector is broken:

  • The USB connector on Explay Polo is broken:
    • When connecting a USB cable, the computer does not detect Explay Polo, or the connected device is not detected, or external signs of failure are visible - the core of the connector is broken, the outer part of the connector is broken. Also, when connecting another cable, the same problems occur.
  • The charger connector on Explay Polo is broken:
    • Explay Polo does not charge when the charger is connected, the connector is visible as broken. You can also determine that the connector is faulty by connecting another charger. If the charging connector is externally intact, but the phone does not charge, then repair of the phone's system board will probably be necessary.
  • The audio jack on Explay Polo is broken:
    • When connecting headphones there is no sound, or external damage is visible. The problem may also be in the phone settings or firmware.

  Explay Polo phone connector repair.

  Repairing any Explay Polo connector involves unsoldering the broken connector from the system board and replacing it with a similar new connector.

  You should not put off repairing the Explay Polo connector until the connector finally fails, because... its use in semi-working condition may damage the elements located next to the connector, and as a result, it may be necessary to restore the board or replace adjacent elements.

High-quality communicators from the popular manufacturer Explay Polo have long won the hearts of the people of our country. Although, due to carelessness and non-compliance with the technology of use, the gadget may become unusable. In this situation, there is no way to avoid visiting the repair. When the button cannot be pressed, you need to contact a specialized communicator repair company. The main advantages of the Explay Polo gadget are: stylish design, excellent color rendition of the display, responsive sensor, powerful sound. Due to regular falls, negative influences, liquid or dust getting into the phone, the touchscreen may break, the speaker may not function, the keyboard or battery may fly off, etc. Therefore, you may need to replace the screen, power key, case, battery, keyboard and other components.

Changing the glass, touchscreen and power connector of Explay Polo

A touchscreen phone is a convenient and multifunctional device. But it has been noticed that the more complex the device, the higher the likelihood of it breaking. The sensor screen is a sore point of current smartphones, as it is exposed to external influences every day. It is important to note that changing the touchscreen is a very simple job for our service center technicians. The touchscreen consists of certain layers. If the first layer fails, the touchscreen stops functioning. Most often, if the sensor does not respond to touch, only the glass needs to be replaced. If the picture on the screen is cloudy or dark shadows have arisen, the entire screen will need to be replaced. A frequent breakdown of current communicators is considered to be a malfunction of the power connector. Replacing a faulty phone charging socket with a new one is very difficult. That is why it should be entrusted only to the masters of our service in the capital. The repair will be carried out efficiently and inexpensively.

The most common gadget malfunctions

Even a technologically advanced phone is prone to breakdowns. Most often, service center workers encounter some breakdowns. Water or other moisture gets inside the device. Here everything will depend on what exactly got into the smartphone, and whether it was turned off or on at the time. If it's just water and the phone has been disconnected, it can be repaired quickly. If lemonade or tea got into the gadget, then the craftsmen will have to work hard. The appearance of noise in the speaker of the communicator. This problem often occurs due to constant music playback. To eliminate the breakdown, the Explay Polo speaker must be replaced.

List of main faults for Explay Polo repair

Replacing the display (screen)

Replacement of touch glass (touchscreen)

Replacing the charging connector

Replacing the SIM card connector

Replacing the headphone (headset) jack

Replacing the camera

Replacing the cable

Replacing software (firmware)

Housing replacement

Replacing the battery (battery)

Speaker replacement

Replacing the microphone

Unlocking (removing pattern code)

Repair after water (moisture) ingress

System (motherboard) board repair

Please call for repair costs. Diagnostics is free.