Pay Morton Telecom via online banking. Personal account Morton Telecom. Making the promised payment

Morton Telecom is a provider of IT services and broadband Internet access.

It has been operating in the market since 2009 and strives to provide customer requests for Internet services, telephony and digital television.

For the successful development of a telecommunications company and gaining the trust of subscribers, it is important to take care of their convenience. A convenient format for receiving services is possible through the personal account service.

Morton Telecom has such an online service. It allows registered users to manage their personal account independently via the Internet. This saves customers time and increases their loyalty.

Morton Telecom personal account functionality

Remote service provides clients with standard capabilities:

1. access to information about personal account balance;
2. access to the list of services, including those connected by the subscriber;
3. access to viewing tariff plans and the terms of the connected tariff, the ability to change the tariff;
4. obtaining information about the debt and the date of the next payment;
5. access to personal information;
6. the ability to replenish your account and pay for services;
7. sending a request to technical support.

Registration in the account

To register in your account, you must first personally visit one of the Morton Telecom service points and conclude an agreement for the provision of services.

It is possible to submit an online application to connect to the service. This can be done on the start page of the official website. The Connect button is at the top.

To connect, you should select a service option: Internet, television or telephony. Then enter your contact person, home address and telephone number. Then you just have to click the “Submit Application” button.

However, to sign the contract, you will have to personally visit the company’s office. And even for connecting home Internet, there is no way to sign a ready-made contract during installation. This is a significant shortcoming of the company. Most telecommunications companies have this option.

Connecting to the company’s services involves automatic creation of a profile and access to your personal account. There is no need to fill out many registration fields.

Authorization in your personal account

The Morton Telecom personal account service is designed as simply as possible. To go to your personal account, you need to click “Personal Account” on the main page of the site and go to the user identification page. Here, after entering your login and password in the empty fields, click on the “Login” button.

Payment for services through your Morton Telecom personal account

It is possible to pay for the company’s services only through the personal account service using a bank card. Payment by other methods is not possible, which causes dissatisfaction among a number of the company's subscribers.

Payment is made in the “Personal Account” section of the account.

Making the promised payment

To make the promised payment, go to the “Personal Account” section of your personal account. In the window that opens, information about the account number, balance, amount of debt, monthly fee and the selected tariff will appear. And also a link to the promised payment - you need to click on it.

Then make the promised payment. To do this, click on the appropriate link and enter the payment amount. The service is valid for 3 days.

The promised payment will make it possible to continue using the company’s services if there are insufficient funds in the account. If services have been blocked, making the promised payment will restore access to them within an hour.

Important - reconnection of the “Promised Payment” becomes available only after 30 days. It is better to order the service in the morning, since the subscription fee is charged for the full day.

Personal account mobile application

The remote Internet service does NOT have a mobile application. Access to your personal account is provided only through the official website of the company.

Customer support through your Morton Telecom personal account

Morton Telecom customer support service operates around the clock. To solve the problems it is proposed:

1. Read the list of frequently asked questions. Most of the answers can be obtained most quickly in this section.
2. Contact the organization’s specialists by phone listed on the website.
3. Send a message by filling out the required fields in the form provided.

How to disable your personal account?

A personal account is given automatically to each new communication user. There is no way to disable it. However, upon termination of the contract, to prohibit access to the account, you should contact the customer support service.

Security and privacy rules

Protecting information when using the account involves standard procedures. Login is password protected. The security and secrecy of the password is ensured by the user.

The Morton Telecom company provides telecommunications services in the Moscow region. The main activities are the provision of broadband Internet, telephony and television lines to individuals and legal entities. The cost and terms of service are presented on the official website of Morton Telecom. For the convenience of managing accounts, tariffs and providing remote customer service, a Morton Telecom personal account has been created, which has a user-friendly interface and a sufficient range of options.

Personal account features

The main activities of Morton Telecom are broadband Internet, telephone services and digital television. The set of functions available in the Morton Telecom personal account reflects the nature of the services provided by the company in such a way that the client feels comfortable:

• Manage tariffs for connected services, changing them if necessary.
• Monitor account status.
• Control the expenditure of funds.
• View the range of available services with a zero balance and existing debt.
• Get acquainted with the terms of tariff plans and services provided.
• Receive company news and other operational information of a technical and financial nature.

Also, for the convenience of the client, a number of functions are provided, mainly of a practical nature:

• Possibility of contacting technical support.
• Top up your account using your Morton Telecom personal account.
• Using the company's internal resources.

Using your personal account greatly simplifies the process of communicating with company managers.

Registration and login to your personal account

Registration in your Morton Telecom personal account is performed automatically when signing a contractual relationship for the provision of company services. When concluding an agreement, the manager must voice his desire to use his personal account and leave his phone number. In the future, you will receive instructions in the form of SMS with which you can log into your Morton Telecom personal account.

There is also the possibility of online registration in your personal account. To do this, on the Morton Telecom website you need to go to the “Connect” tab and fill out a simple form, indicating in it:

• Personal data.
• Cell phone number.
• E-mail address.

In the future, access to the Morton Telecom personal account is carried out using a generated login and password, which is sent to the user in the form of an SMS or a letter to an email address.

Communication services require mandatory payment by the user for the billing period. Each provider provides several payment options so that the subscriber can choose the most suitable and profitable one. Morton Telecom Internet payment can also be made in numerous ways, all of which are reflected on the company’s official website.

Payment Methods

To make a Morton Telecom Internet payment, you can choose one of the options below:

• Using bank cards of the Visa or MasterCard payment system. The benefit of a plastic card is that you do not have to deal with cash or make payments while you are anywhere in the world.

• Payment terminals "Moscow Credit Bank". They can be found in large shopping centers, shops, and on the streets. All that is required from the user of Morton Telecom services is to select the required payment on the screen and strictly follow the instructions.

• The bank PJSC Sberbank of Russia has numerous terminals and cash desks. It is worth noting that this bank provides the opportunity to make payments online. In the latter case, use the “Sberbank Online” application, after logging into which you should initially select “Transfers and Payments”. The search string that appears must contain the name of the provider and indicate the personal account under the contract for the provision of communication services. The “Payment amount” item is important. This option will not cause any difficulties even for a novice user.
• If we consider methods with additional commissions, an option can be called the Cyberplat system, as well as Rapida. It is possible to use the “Comepay” wallet, through which you can top up your account balance without leaving home and continue to surf the Internet or watch high-quality television.
• When you contact the provider's office directly for payment, no fees are charged. This also applies to the Eleksnet electronic wallet. If the payment is made at home, via the Internet, the main thing is to follow the instructions provided. Initially, you should go to the official resource of the service and enter authorization data. Otherwise, you will have to complete the registration procedure by clicking on the appropriate button. When logged in, enter the company name in the search bar, selecting the service you need to use. In order for Morton Telecom Internet payment to be made, you will have to fill in all the fields displayed on the screen (indicate the numbers of the agreement concluded with the provider, the amount for payment, the number of the wallet used, as well as the payment password).

For each option to be implemented, there must be the required amount on a bank card, wallet or cash. All the rest are little things that you shouldn’t even pay attention to.

I have been actively using the Internet from Morton Telecom for about a year now. But this is more a forced measure for me than my voluntary desire. Why? I'll tell you in this review.

Cons and features:

1. Monopolists . There is no alternative. Morton Telecom is a metropolitan company that specializes in broadband Internet access, telephony and television. The company was part of the Morton group of companies, which was recently acquired by the Peak group of companies, and it is engaged in the construction of residential complexes in Moscow and the Moscow region. The point is that this construction company builds huge residential areas, lays communications, networks, etc. And it successfully leases these networks to its subsidiaries. For other providers, it raises such prices and creates such conditions that it becomes unprofitable for them to enter microdistricts. Accordingly, Morton Telecom becomes a monopoly of services in these residential complexes. And people are forced to use their services because there is simply no alternative. In our area, people have repeatedly drawn up collective letters to both the administration and the antimonopoly service. Alas, to no avail.
2. The speed does not correspond to the tariff, high ping. I have a tariff plan "Blue Butovo", speed up to 50 Mbit/s. The speed in the evenings is much lower. During the day and on weekends, the speed reaches the stated tariff levels. But on weekday evenings everything is completely sad, and sometimes very, very sad:

   
   

3. Expensive. For 50 mb/s I pay 500 rubles. 20 MB/s costs 450 rubles. I think it's expensive. Since before that I used the Internet from Beeline, as well as the Internet from Online. And there the prices were more adequate for the Moscow market. Here, again, monopolists inflate prices and dictate their terms due to the lack of competition. The cheapest tariff costs 150 rubles per 1 MB/s and is available only to disabled people and pensioners.

   
   

   

   

4. Paperwork. Limited working hours for installers. It is impossible to submit a request for an Internet connection over the phone, since you must first conclude an agreement. That is, come to their office, sign a contract, and only after that they will set a time for the installer to leave. Morton Telecom has a limited number of offices (we have only one office for the entire Butovo Park 1, 2, 2B and Vostochnoye Butovo). Transport accessibility is not very convenient. Accordingly, time is wasted on unnecessary movements. Other providers have it much easier. The installers bring the contracts with them and only the client's signature is required. Another disadvantage is that installers work from 9 to 18.00, that is, during normal working hours. You cannot select a later time. They don’t say the exact time of connection, although they might say before lunch or after. That is, you need to take time off from work and wait for the installers.
5. Paid blocking of services. That's how many providers I've tried, and they've never charged me for blocking services. That is, if I need to go somewhere or simply don’t need to use the Internet, then in order for the fee not to be charged, I need to pay 80 rubles for it. Otherwise, the subscription fee will be debited daily (until the balance reaches zero). A small thing, but still unpleasant.

   
   

6. Lack of loyalty program. Regardless of how many years you have been using services from Morton Telecom, no matter how much money you have spent on it, the client will still not receive any pleasant perks. Again, in comparison with other providers who motivate the use of their services with various loyalty programs, give free months of services, award bonus points, etc.
7. Few payment methods. An insignificant minus, but still worth mentioning. You can pay for Internet and other services from Morton Telecom only by paying with a bank card in your personal account. It is impossible to pay using electronic wallets (WebMoney, Qiwi Wallet, Elexnet, Yandex.Money, etc.), through operators (Euroset, Svyaznoy, etc.), through terminals and online banks (except Sberbank).

Pros: