Shows the iTunes icon. Hanging on an iPhone lanyard. Recovery loop mode - obedient

Many iPhone 7 users will see a USB cable and iTunes icon on the screen after updating to iOS 12/iOS 11, usually in this case, it is considered that your device has already entered recovery mode. After a series of “Unknown errors” it came to a black screen with a picture of a cord and an iTunes icon, the service said that there was a problem with the board. Or did your iPhone 7 have a problem with a black display where a cord and an icon in the form of the iTunes program logo appeared, after a forced reboot, the phone does not respond to anything at all and does not turn on or charge. This article is written, what to do, iPhone 7 stuck on iTunes string after iOS 12/iOS 11 update?

Free recovery method using Tenorshare ReiBoot

The free program will solve your problems, iPhone 7 is in recovery mode and after iOS 12/iOS 11 update is stuck on the connect to iTunes icon, Tenorshare ReiBoot will help you exit recovery mode and your device will reboot itself after some minutes.

First download and install Tenorshare ReiBoot on your computer. Connect your iPhone/iPad/iPod touch to your computer using a USB cable. Then Tenorshare ReiBoot recognizes your device in recovery mode, click the “Exit Recovery Mode” button. Wait a little and the device will reboot safely. Do not disconnect the device during this process.

Solve stuck on iTunes logo via iTunes

The way to get rid of the cable and iTunes black screen is to restore to iTunes. But it will erase all the content, so make a backup before using it.

• Download and install iTunes on your computer.
• Open iTunes, connect your device to PC using a USB cable.
• Wait until the image of the iPhone with the cable connected appears on the screen.
• Click the “Restore” button in iTunes. The device will start working as usual again.

Fix your operating system with Tenorshare ReiBoot

The usual way is to force restart, but after the force restart, which is used to exit the normal recovery mode, the iPhone 7 still continues to boot into a black screen in which we see the cord and iTunes again and again. This situation means that the iPhone 7 is in the so-called Recovery Loop mode. Getting into the Recovery Loop can happen for various reasons, for example, as a result of errors after updating or restoring the iOS 12/iOS 11 firmware. Then you need to fix the operating system.

In words, with the help of Tenorshare ReiBoot, it is safe and easy to solve all freezes, especially the cable and iTunes appear, after updating the iOS 12/iOS 11 firmware. If you have other questions, please contact us, we will respond within 24 hours .

Owners of devices such as iPhone, iPad or iPod touch may encounter one unpleasant problem - iTunes freezing when connecting the device. The reasons for this phenomenon, as well as ways to solve this problem, will be discussed further.

Causes

The reasons for the freeze may lie in:

Solving the main problems

Let's look at each of the above cases and how to fix this problem.

Software Update

If iTunes freezes when you connect your iPhone, then the first possible reason could be a software error. It can also occur if the device software has not been updated for a long time and is no longer able to correctly display new versions of the program.

In this case, you must perform the following steps:

• Using Windows Update, install the latest versions of software for your computer (recommended only for official builds);
• update the iTunes client by downloading it using the Apple updater or downloading the latest version from the company’s official website.

Video: Restoring iPhone 5 using iTunes

Disable automatic sync

Freezing may also be due to the automatic synchronization process. If this problem occurs, it must be disabled.

You can do this as follows:

After this, reconnect the device. If the problem no longer appears, it means that the problem was caused by a specific content type. What should we do in this case?

To completely fix the problem you need to:

Disable podcasts and plugins

Sometimes a large number of saved podcasts causes freezing. To fix the problem, simply remove them by highlighting the releases in the list and clicking “Delete”. After this, you need to restart your iPhone or iPad, reconnect it to the computer and try to log into the program.

Other ways to troubleshoot problems

If the previous solutions to the freezing problem did not help, you need to check for its presence when connecting to another computer:

Attention! The PC being tested must have the latest version of iTunes installed with all updates.

Recurrence of the problem with a new account

To check if the hang continues when using a new account, we will need to create one first:

Note! You should resort to restoring the device to factory settings only as a last resort. If it is recognized on another computer, then you should try other measures first.

If there is nothing else left but to make a complete backup of the device, it is important to take care of the following:

With the new account the device works fine

What should I do if the problem disappears after creating a new account?

In this case, to restore functionality we will need:

1. restart the device;
2. log into the program using your old account;
3. create a new media library;
4. check for an error.

If the problem is resolved, shut down iTunes and return the previous version of the library by doing the following:

• re-run the program while holding down the “Shift” key;
• in the menu that appears, select and restore the media library file used previously (by default it is located in the “My MusiciTunes” directory).

We looked at the most common reasons that lead to iTunes freezing when it starts. By following simple instructions, the user can fix this problem himself without much difficulty. If you have any questions or comments, use the comment form located under the article.

Lately, I've been seeing more and more complaints about unsuccessful updating of iPhones using iTunes. Often, such an update leads to a complete crash of the firmware and the phone not working. The victims have no choice but to grab their phone and wallet and go to the nearest service center, where for a very decent amount a specialist with a very thoughtful look will carry out the “very difficult” work of restoring the iPhone firmware. At the same time, not many people know that thanks to the foresight of Apple developers, restoring the firmware can be done at home and this procedure will take very little time.

The firmware on the iPhone or “apple, USB cable and iTunes icon” has crashed.

There are three main signs that the firmware on your phone is broken or damaged:
1. The iPhone does not turn on and you see (oddly enough) only a black screen on the screen.
2. The phone can be turned on, but the screen only shows the Apple logo and does not respond to anything.
3. The phone turns on, but the screen shows a USB cable and an iTunes icon.

Before proceeding further, carefully inspect your phone. Perhaps the malfunction is caused by physical damage to the device, in which case the firmware will not help you. If your pet looks great and there are no holes in it from enemy bullets, you can connect it to your computer using a USB cable.

ATTENTION! Make sure you have the latest version of iTunes installed on your computer. .

After connecting the cord, you need to simultaneously hold down the “Power” and “Home” buttons for 10 seconds. After 10 seconds, release the "Power" button, but continue to hold the "Home" button.

Your computer should begin to detect the phone, which in turn means that the phone is alive and the firmware needs to be restored.

Restoring iPhone firmware

Before starting the firmware procedure, you must wait until the phone is fully detected by the computer. After this, you need to launch iTunes, which in turn will complain that the phone is in recovery mode.

All you need to do is click the “Restore” button and agree to the terms.

After this, you just have to wait until the firmware is downloaded to the iPhone and the recovery process is completed, however, iTunes will periodically notify you about this. In addition, the progress of the firmware will be shown on the phone screen.

After completing the firmware, your phone will automatically turn on. After this, you need to go to “Settings” -> “General” -> “Reset” -> “Reset all settings”.

It is worth adding that if you are the proud owner of an unofficially unlocked phone, then with a high degree of probability you may receive the following message:

Unfortunately, this is where the tricks up my sleeve are over, and the iPhone 4/4S with modems 4.12.01/2.0.12 is, in principle, impossible to unlock software. All that remains is to either contact the operator for an official unlock, or use the Gevey Sim kit, but that’s a completely different story.

No matter how reliably Apple equipment works, system failures are not alien to it. In this case, you may encounter either a banal and not terrible glitch, for example, a crashed application, or a complete refusal to turn on and a requirement to connect to iTunes (iTunes). However, you shouldn’t be afraid of such critical mistakes either.

In this article we will tell you what to do if your iPhone asks you to connect to iTunes.

In fact, there may be quite a few reasons why an iPhone asks iTunes for assistance in restoring its operation. Any serious software glitch can lead to this kind of “request”, and it doesn’t matter at all whether you have a brand new iPhone 7 or the good old 4S - not a single gadget is immune from glitches.

Most often, an iOS device requests a connection to a PC in the event of an unsuccessful update - for example, you decided to update the device, but it did not have enough charge, and it turned off during the update process. Or the Wi-Fi signal was interrupted during the update process. In addition, the iPhone asks you to connect to iTunes if you have entered the lock password incorrectly a critical number of times.

However, this is just a list of the most common reasons; in fact, there are many other reasons for the software failure we are considering.

What to do if your iPhone requires you to connect to iTunes?

However, the cause of the failure is not the main thing, the main thing is to return the iPhone to working condition. How to do this? Very simple! If your device requires connection to iTunes, connect it to iTunes! Yes, that’s the cap’s advice. True, it will be followed by several additions.

In the best case, this scheme should work - the device asked to connect to a PC, you:

• Open iTunes. If you do not have this program installed, download it.
• Take the charging cable, also known as the synchronization cable. An important point is that the cable must be either original or certified with the Made for iPhone -MFI marking.
• Connect the cable at one end to the smartphone, the other to the PC.
• Reboot the gadget. On iPhone 7/7 Plus, to reboot, hold down the Power and Volume Down buttons at the same time until the Apple logo appears on the screen; on all other models, hold down the Power+Home button and do not release until the “apple” appears on the display.
• When iTunes displays a window about detecting a device in recovery mode, select one of the two buttons “Update” or “Restore”. In the first case, the latest iOS firmware will be loaded onto the gadget, and personal data will not be affected. In the second, the most current iOS will also be installed on the smartphone, but all information will be deleted.
• All! Now you wait until the program completes the update/restoration - after that it will be turned on automatically.

Important point! Of course, any user, even one who stores backup copies of data (let alone those who neglected this operation), will prefer to select the “Update” option in the 5th step of the above instructions, because then they will not have to bother with restoring information from backups.

However, unfortunately, in the event of serious system failures, this option may not be available, or it may be available, but choosing it does not lead to positive results. What to do in such a situation? Unfortunately, you only have one option - select the "Restore" button.

What to do if iPhone does not respond to reboot?

Unfortunately, if the software glitch is truly critical, the iPhone may not respond to reboot when connected to iTunes. Is it possible to somehow get out of this situation? Yes! Especially for such cases, Apple engineers equipped their devices with two critical modes - DFU and Recovery Mode. Recovery Mode, let's say, is more light. So that you understand, switching the iOS gadget to Recovery Mode is similar to rolling back Windows to a system restore point, and DFU is something like reinstalling Windows. Recovery Mode works through software, and DFU accesses directly the hardware.

If the iPhone does not respond to Recovery Mode, then follow these instructions:

• Open iTunes on PC.
• We take the iPhone and simultaneously press the Power and Home buttons (volume down on the “sevens”). After 10 seconds, release Power and connect the device to the PC.
• When iTunes displays a window indicating that a gadget has been detected in recovery mode, you can release Home. Important point! In DFU mode, the iPhone screen will remain black - it should not generate any signals. The only criterion that you did everything right is a notification from iTunes.
• Next, follow steps 5 and 6 of the first instructions.

Please note that not everyone is able to activate the DFU mode the first time, so don’t give up and try launching the mode again.

What to do if nothing helps?

If even DFU mode does not start, despite the fact that you have already made several attempts, and iTunes flatly refuses to recognize the device in recovery mode, this is bad. Perhaps it’s not a systemic, but an “iron” failure that has crept in here. In this case, we highly recommend that you contact a service center for diagnostics. By the way, in most services today this procedure is free, or it costs a symbolic 100-300 rubles. One way or another, it is better to pay than, without the appropriate skills, to open the device yourself in search of the cause of the problem and only worsen the situation.

The cord and the iTunes icon on the iPhone screen may suddenly appear during an iOS firmware update. This error means that during the installation process the connection to the Internet was interrupted or there is not enough memory on the phone to install additional components.

If after updating your iPhone asks to connect to iTunes, you will not be able to use the phone as usual. The device stops responding to attempts to turn on and launch the desktop. Let's take a closer look at how you can easily fix the update problem and restore your phone's functionality.

The reasons for the error include the following:

• Incorrect installation of new firmware;
• Sudden disconnection of the cord while updating the phone via iTunes;
• Error when trying to install jailbreak;
• Damage or displacement of the Wi-Fi module chip.

Standard recovery methods

If you encounter a similar software problem, first try rebooting Recovery Mode. The fact is that the image of the cord and the iTunes icon means that recovery mode is running on the iPhone, however, due to a software error, it cannot be completed. Press the Home and Power buttons simultaneously for 15 seconds. Then the phone will turn on again, and the error will disappear.

Rollback to backup. For this method, you need to connect your iPhone to the iTunes desktop application. Next, open the main program window and in the “Restore” field, roll back the phone to a previously made backup copy. This will take 15-20 minutes.

In most cases, all the recovery methods presented above will be able to resolve the error and the iPhone will automatically reboot. However, there are several other reasons why the iPhone asks to connect iTunes.

Exiting Recovery Loop

The cable and the iTunes sign can mean not only active recovery mode, but also an “eternal cycle” of attempts to do the same recovery, that is, Recovery Loop. In the second case, it is not so easy to get the phone out of this state, because instead of the operating system, the smartphone re-loads the error screen.

You can exit Recovery Loop using the Tiny Umbrella utility. After installing the application on your PC, you need to connect your iPhone to the computer. The utility automatically recognizes the connected device. Then follow the instructions that appear in the main program window to complete the setup. Another application that eliminates the endless Recovery Loop is RedSn0w. Connect your iPhone to your PC. In the main window of RedSn0w, click on “Extras” - “Recovery fix”.

Damage to the Wi-Fi chip. What to do in this case?

If all the methods described above did not help you solve the problem, we can say that the Wi-Fi connection module on the iPhone is damaged. When trying to activate the device, the system cannot find Wi-Fi. Next, the recovery mode and the iTunes connection window are activated.

To fix the problem, you can reroll the existing chip. Remember that poor quality work can lead to damage to more important components of the phone, for example, the central processor.

You cannot replace the chip separately, since immediately after the first attempt to turn on the iPhone, the phone will not be able to identify the authenticity of the part. As a result, you will receive a non-working “brick” that can no longer be restored. The only effective repair method is to replace the motherboard on the iPhone.