Technical support service for users of the Kaluga branch of Rostelecom. Technical support service for users of the Kaluga branch of Rostelecom PJSC How to set up a Rostelecom 2804 modem

This router is well known to people who use the services of the Rostelecom operator, because it is this company that issues SAGEMCOM F@ST 2804 v7 to its users. The device has a good signal and stable operation, it has a nice design, enviable characteristics and wide functionality. An important advantage is the presence of USB ports, using which you can activate a 3G modem and create a backup channel.

Users have the opportunity to connect a 3G modem to the router

Let's take a closer look at how to configure the SAGEMCOM F@ST 2804 v7!

• high CPU power of the router;
• IPTV;
• filtering by MAC address;
• compatibility with various devices;
• support for multiple IP services;
• when connecting a telephone to the wire, the line remains free;
• Rostelecom provides technical support;
• shockproof housing;
• 300 Mbit/s;
• When problems occur, communication channels are switched automatically.

The equipment can be controlled remotely, this was made possible thanks to the TR-069 client. The device from SAGEMCOM also supports modern IP services: DHCP, DNS, IPv6, IGMP, IP routing (full speed).

Firmware

To make the SAGEMCOM F@ST 2804 v7 router work better, you can flash it to the latest version. In the “Device Information” section you will find out the current software version.

You can find the latest firmware on the website of the developer company.

After downloading the firmware to your PC, you can begin installation. This is done in the “Software Update” item of the “Management” section. Click on “Select file” and enter the path to the program. Now all that remains is to click on “Update”.

The firmware process will take some time, but you should not turn off or reboot the equipment. After the procedure, the product will perform a reboot on its own.

Internet

There are no particular problems when configuring SAGEMCOM F@ST 2804 v7 from Rostelecom. All manipulations are performed through the interface. First, we recommend that you register the route “192.168.1.1” and enter authorization data. For a new product, enter the keyword admin in both fields, and if no changes occur, then click reset.

So, the setup begins with creating a PVC connection. Find the item “ATM PVC Interface”. Having done this, click on “Add” and set the following parameters:

• VPI/VCI - 0/33;
• Encapsulation mode - LLC;
• DSL Link type - EoA.

Then add a connection through the “WAN service” (click on “Add” in this window). It is recommended to set the physical interface to the atm0 position.

Interestingly, the network here can be selected as “Bridge” or “Router”. The system will prompt you to make this choice during setup.

When using a PPPoE connection, enter the following data in the fields provided:

• login/pass - enter the data provided in the agreement;
• To avoid repeating PPP authentication in case of an error, check the box next to this item;
• service name - come up with a name for your network;
• auto authentication.

Also enable Firewall and NAT (these fields may be missing in some firmwares). There is no need to touch other fields, click “Apply”.

Now re-enter the login/pass of the router issued by the company into the “Internet Connection”, and then reboot the device to get started.

Wi-Fi setup

Wi-Fi on the SAGEMCOM F@ST 2804 v7 from Rostelecom is configured very quickly. Select “Enable Wi-Fi” in the “WLAN Settings” item, and enter the following in the “Security” section:

• WPS - Disable;
• type - WPA2-PSK;
• SSID - enter the name of the network;
• encryption - AES;
• password - come up with a reliable key.

The universal router F@st2804, v7 rev.1 is compatible with the 802.11b/g/n WFA specification and allows connection speeds of up to 300 Mbit/s. 2 USB 2.0 ports, work with 3G USB modem

Sagemcom F@st 2804, v7 rev.1 can work both via xDSL technology and via UTP cable. Those. WAN ports are available for both types of connection technologies. This fact should be taken into account when setting up the connection. We will reflect this in the Internet connection settings item. I would also like to note that Sagemcom F@st 2804, v7 rev.1 can only be configured for a PPPoE connection or in bridge mode.

Instructions for setting up the Sagemcom F@st 2804 v7 rev.1 and Sagemcom F@st 2804 v7 rev.1B router

Authorization

In order to get to the router’s web interface, you need to open your Internet browser and type 192. 168.1.1 in the address bar, Username - admin , Password - admin(provided that the router has factory settings and its IP has not changed).

Features of setting up a modem + wi-fi router

1. This modem has an IP address of 192.168.1.1. Therefore, if you connect to Sagemcom 2804 router Asus, NetGear, Tp-Link or ZyXEL(these router models have the same IP address - 192.168.1.1) - do not forget to change the address of one of the devices to something else, for example 192.168.0.1

2. There are two settings options:

• modem Sagemcom 2804 configures it in router mode (PPPoE Internet connection is created on the modem), and on the router select Static IP (Static IP) or Dinamic IP (DHCP or Dynamic IP) mode;
• modem Sagemcom 2804 configure it in bridge mode, and create an Internet connection (PPPoE) on the router;

3. If the subscriber has an IP-TV service, then on the modem Sagemcom 2804 DHCP will be disabled. Therefore, on the router you select the Static IP connection type and enter IP addresses manually.

Setting up Wi-Fi on the router

1. Find the menu item on the left WLAN setup;, in the window that opens, check that the parameter is checked Enable wireless connection; And Enable multicast transmission via wireless network (WMF);. SSID- name of the wireless connection, leave it as default or change it to your own, press the button Apply/Save;

2. Next, open the Security submenu, on the left and in the tab that opens disable the WPS option, check that authentication is selected WPA-PSK, encryption WPA - TKIP+AES. To protect the network with a key, either register your own or click the button opposite WPA/WAP To display, click here; and in the window that opens, rewrite the password. Click Apply/Save;

Setting up an Internet connection

Before you configure the router, you need to reset its settings to factory settings. To do this, go to Settings options;→ Reset;→ Restore default settings;.

The window below will appear in front of you. We wait 2 minutes.

After resetting the settings to default, you need to remove unnecessary add-ons from the router. Go to the tab. Next, check 3 checkboxes as shown in the screenshot below and click Delete;.

Next, go to the tab Additional settings;→ Level 2 interface;. Next, check the single box as shown in the screenshot below and click Delete;.

Internet setup via xDSL

Additional settings;, Level 2 interface;. Press the button Add; in the middle of the window.

We follow the setup wizard; we correct only 2 points VPI and VCI to the parameters that Rostelecom uses. Click Apply/Save;

We check that the appropriate layer 2 interface is selected (in our example it is 0_0_35) and click Further;

In the WAN service configuration, we decide how the modem (router, bridge) will be configured and click Further;(see example of configuration by router)

In the window that appears, enter PPP username;- login, PPP password;- password. PPPoE service name;- any. Put a tick in the box PPP retry on authentication failure; And Enable IGMP Multicast Proxy;, Further;

In the next two wizard windows; We check that the created interfaces are in the left column. If they are on the right, move them to the left, press Further;

Internet setup via ETTH

Go to the tab Additional settings;→ ETH interface;. If this is empty, add an entry. If it already exists, then do not change anything (by default, a WAN port is created for eth0 - the first LAN port).

Go to the tab Additional settings;→ WAN service;. Click Add;.

Choose eth0/et0 Further;.

Put a point on PPP over Ethernet (PPPoE), press Further;.

Enter in section Username; enter the subscriber's login, respectively, in Password;- subscriber's password, in Service name PPPoE;- int. Click Further;.

Then left column Available routed WAN interfaces; select the item ppp1.1; and press the button <- . Click Further;. Similarly then in the left column Available WAN interfaces; select the item ppp1.1; and press the button <- . Click Further;.

Setting up IP-TV

Setting up IP-TV for different connection technologies is different.

Setting up IP-TV via xDSL

In the main window, click the menu item on the left Additional settings;, Level 2 interface;. In the table that appears, if there are already configured connections for IP-TV, delete them (we delete them first in the WAN service menu, then in the Layer 2 Interface). Then press the button Add; in the middle of the window.

We correct only 2 points VPI and VCI to the parameters that Rostelecom uses. Click Apply/Save; at the bottom of the window (the picture shows the Rostelecom Omsk setting)

We add another interface to the WAN service configuration, where we check that the appropriate layer 2 interface is selected (in our example it is 0_1_36) and click Further;

For the modem to work correctly with STB set-top boxes (IPTV), you need to go to the LAN parameter in the left menu and disable DHCP (Dynamic Host Configuration Protocol) in the window that appears. Then check that IGMP Snooping is enabled and click the button below Apply/Save;

Let's go to Interface grouping and press Add;.

Create a group:

• Group name; - any, for example IPTV;
• We transfer the desired connection to the left column using special arrows;
• Move the required LAN port to the left column. Just don’t forget that the serial number of the LAN port written on the device’s body is one digit greater than the one in the WEB interface. That is, if I want to connect the fourth port to television, then in the WEB interface I transfer eth3;

As you can see, we have two groups - one for IPTV, the second - with everything else (the remaining LAN ports and WiFi). But that's not all!

Go to the LAN tab; and in the Group Name field; choose ours, created for IPTV.

Put a tick on Enable IGMP Snooping; and press Apply/Save;.

Setting up IP-TV via ETTH

Go to the tab Additional settings;→ WAN service;. Click Add;.

Choose eth0/et0(or the interface you created above) and click Further;.

Put a point on Bridging, press Further;.

Port forwarding/forwarding

Select NAT ---> Virtual servers ---> Add

Use interface: select the interface that you created for the Internet (in our example this is xDSL)

Service name:- either choose from the list or create it yourself.

Server IP address: address of the device on the network to which the request will be redirected

External portInternal port: range of ports that need to be opened

The router can be configured in two ways: using the auto-configuration disk (included with the router) or through the Web interface. For users using equipment in the Rostov region, configuration using the disk is not recommended, especially when using an ADSL connection. Setting up the modem via the web interface is simple and does not require special knowledge.

Setting up a router to work using ADSL technology

To configure, you need to connect the modem and PC using a LAN cable. The cable from the PC must be connected to port 3 (ETH3).
Open your browser (Opera, Mozilla, Chrome, Yandex) and type http://192.168.1.1 in the address bar

The default settings use username admin, password: admin)

If the equipment has not been used or configured before, then resetting the settings to factory settings is not necessary.

A factory reset is available through the MANAGEMENT > Settings > Reset menu. After clicking the "Restore Defaults" button, after 30 seconds the settings will be reset to factory defaults.

We delete the factory-created interfaces in the “Advanced settings” > “WAN service” menu, then in the “Advanced settings” menu > “2-level interface” > “ATM PVC interface”.

Removal must be done in exactly this sequence, since the Virtual Interface will not be deleted if the WAN service is configured.

The setup is carried out in the reverse order: create a new interface in the menu “Additional settings” “Second level interface” “ATM PVC interface”.

VPI, VCI is filled in based on the settings issued by the provider
Connection type (DSL Link):
— specify EoA when using PPPoE connection
— specify PPPoA when using PPPoA connection

The encapsulation mode will be selected automatically and depends on the connection type selected above.
To save the settings, click the “Apply/Save” button.

Add a WAN connection to the “Advanced settings” > “WAN service” menu. We set up the connection by going through the pages:
— select the interface according to the created PVC with the required VPI/VCI, for example (ATM1_0_35).
— the description of the service is optional.

The fields “PPP Username” and “PPP Password” are filled in with the data located on the card issued by the provider.

On the “Routing - default gateway” and “DNS server configuration” settings pages, select active interfaces. The created WAN interface should be set as the selected default gateway interface.
If all settings have been entered correctly, then after clicking the “Apply/Save” button the indicator @ will flash green.

Virtual Channels (PVC):
For Rostelecom subscribers Rostov/Rostov region - VPI=0, VCI=35
For DTS/Comstar/MTS subscribers - VPI=0, VCI=33
Connection type and encapsulation:
For Rostelecom subscribers Rostov/Rostov region - PPPoA VC-Mux, PPPoE LLC
For DTS/Comstar/MTS subscribers - PPPoE LLC

Setting up a router to work using FTTB technology

Before setting up the router, you must connect the network cables correctly. The equipment manufacturer recommends connecting according to the following diagram:
LAN1 (eth0) - connection to 1 TV set-top box;
LAN2 (eth1) - connection to 2TV set-top boxes;
LAN3 (eth2) - PC connection;
LAN4 (eth3) - connection of the provider’s Ethernet cable.

A peculiarity of the firmware is that the LAN ports are numbered from 1 to 4, but programmatically these ports are numbered from 0 to 3.

We remove all previously installed logical interfaces installed by default in the factory configuration.

and create a new layer 2 interface (ETH WAN) to connect to the Internet.

As the WAN port for connecting to the Internet, select eth3/eth3 (physical port on the LAN4 router).
In the menu “Advanced settings” > “WAN service” we create a logical interface:
— The WAN interface should be automatically configured based on the ETH WAN settings,
— select WAN service type PPPoE,
— in the fields “PPP Username” and “PPP Password” you must enter the data received from the provider.
— In the “Routing - Default Gateway” and “DNS Server Configuration” windows, the created WAN interface, for example ppp1.1, should be selected as the selected default gateway interface.
If all settings have been entered correctly, after pressing the “Apply/Save” button, the @ indicator will flash green.

Setting up IP-TV when using ADSL

For the IP-TV service to work, you need to add a new virtual channel (PVC). To do this, open the menu “Advanced Settings” > “Layer 2 Interface” > “ATM PVC Interface” and click the “Add” button

We correct VPI, VCI to the IP-TV services required for operation (for example, VPI=0, VCI=38), set the remaining settings as in the picture below:

After clicking the “Apply/Save” button, a new interface will appear in the virtual channel table. In the “Advanced settings” > “WAN service” menu, add a service for IPTV.
Select the parameter atm1(0_0_38), after clicking the “Next” button, select the type of WAN service – bridging and save the settings.

Setting up IP-TV when using FTTB

We connect the LAN cable from the TV set-top box to the LAN1 port of the router. In the “Advanced settings” > “WAN service” menu, click the “Add” button

We select the WAN port (in our example it is the eth3/eth3 interface), set the WAN service type to Bridging and save the settings.

Interface grouping

Grouping of interfaces is necessary to separate video traffic on the client’s local network and allocate the IP address of the set-top box from the provider’s network, and not from the router’s DHCP server.
To configure grouping, open “Advanced settings” > “Interface grouping” and click the “Add” button:
In the group name field, specify the name of the group, for example iptv.
Move the WAN interface br_eth to the left field “Grouped WAN”,
We transfer the interfaces to which our TV set-top box will connect from available to grouped, as shown below.

In this example, the LAN cable from the set-top box must be connected to the LAN1 port of the router. If you have 2 set-top boxes, then you need to combine two ports eth0 and eth1 into an IPTV group, respectively, connect the set-top boxes to the LAN1 and LAN2 ports of the router.

In some cases, setting up a grouping on the Sagemcom Fast 2804 router may lead to the inoperability of interactive television from Rostelecom. As a rule, this is accompanied by an error on the TV screen “No IP address”. In this situation, you need to delete the created grouping and after rebooting the router, check the operation of the TV service.

Wi-Fi settings overview

By default, Wi-Fi is enabled and active. Information for connecting to a Wi-Fi network is indicated on a sticker on the bottom of the router. The network name and password can be replaced with your own in the “WLAN Settings” menu section

To increase the security of your Wi-Fi connection, it is recommended to use WPA2-PSK encryption.

The maximum number of connected devices via a wireless network for the Sagemcom Fast 2804 router is 16.

The speed when using a wi-fi connection in practice will not exceed 20 Mbit/s.

The most affordable and highly functional modern router today is the Sagemcom F@ST 2804 v7. Setting up this device using the example of connecting to Rostelecom equipment, its main technical specifications and capabilities will be described within the framework of this material. All this will allow the new owner of such a router to start using it for its intended purpose and with minimal problems.

Briefly about the device

As noted earlier, this device belongs to the series of the most budget routers with good technical parameters. On the top side of the case there is one universal USB connector and two special buttons. One of them disables the wireless segment of the computer network, and the second activates WPS technology, with which smartphones or tablets automatically connect to the router.

The following information LEDs are displayed on the front panel of the case:

The first indicator indicates the presence of power.

The second signal element indicates an active connection using a technology such as ADSL.

The third LED is an indication of receiving information using the Ethernet standard.

The fourth indicator characterizes the operation of the Wi-Fi transmitter.

The last, ninth signal element characterizes the operation of USB ports.

On the opposite side of the device body there are wired communications, which include a power socket, 4 LAN ports, 1 USB connector and 1 ADSL port. There are also power and reset buttons here.

There is an information sticker on the bottom of the case. It shows the name of the wireless network (SSID) and the password for connecting to it. It is better to immediately write down this information on paper or remember it for the reason that it may be needed during the process of setting up the Internet. Rostelecom sets individual values ​​for these parameters for each such solution, and this ensures a high level of network security during operation.

Main characteristics of the router

Only in combination with Rostelecom equipment can the Sagemcom F@ST 2804 v7 router function. The manufacturer indicates that it has the following parameters:

Single-band wireless Wi-Fi signal transceiver that can transmit information at speeds up to 300 Mbit/s.

Four RJ-45 sockets allow you to fully create the wired part of your computer network. In this case, the speed will decrease and will be 100 Mbit/sec. Also, one of them can act as a WAN input port. That is, this will ensure that information is received from the Internet.

Two unified USB ports. They can be used to connect a printer/MFP, to create a network storage device, and to install a 3G modem.

One ADSL input connector for implementing switching with the global web.

Delivery list

The manufacturer equipped this network gateway with the following list of configurations:

1. A computer interface cord, which is crimped on both sides with connectors.

   User manual, which describes in detail the setup of the Sagemcom F@ST 2804 v7.

   CD with an updated version of the software shell for this network gateway.

   Warranty card valid for one year.

The first stage of the setup process: connection

Setting up Sagemcom F@ST 2804 v7 begins with the correct selection of the installation location for this solution and the supply of all necessary communications. That is, it is advisable to position the router in question so that it is as close as possible to the geometric center of the room. This will ensure maximum quality WiFi network coverage. The second important circumstance is that all wires must reach the installation site of the network gateway without problems (this includes the input twisted pair cable from the provider and the power cable). After choosing the installation location and supplying communications, you must perform the following actions:

We install the power supply into the outlet, connect its cord to the router and connect the plug from it.

We connect the wire from the equipment of the Rostelecom provider company to the ADSL port.

We install the SIM card of the cellular operator into the 3G modem, and install it into the USB port.

Using the twisted pair cable that is included in the package, we connect the PC directly to the router.

At the final stage, if necessary, we make all other wire connections.



Updating the router shell

The next step is to run the Sagemcom F@ST 2804 v7 setup wizard from the CD. In the window that opens, you need to select “Update router” and, following its instructions, update the router shell. By default, this device has the international version of the program v5. And in order for this solution to function successfully with Rostelecom equipment, you need version v7, which is recorded on disk. It is this problem that is being solved at this stage.

Reconfiguring software parameters

Next, you need to reconfigure the router software shell. To do this, launch the setup wizard from the disk and select the “Full setup” item in its autorun menu. Following his instructions, we configure properly and save the values ​​in Sagemcom F@ST 2804 v7. No WiFi setup is required. You can use its default settings.



Backup way to connect to the World Wide Web

In this case, the backup method of connecting to the global web is the cellular network of any possible operator and a 3G modem. Before choosing the latter, you need to clarify its compatibility with the network gateway in question. You will also need a starter pack with a SIM card. Otherwise, the software configuration of the Sagemcom F@ST 2804 v7 modem comes down to performing the following manipulations:

On a computer connected to the network gateway, launch any browser available for use.

In the address bar of the latter you need to type 192.168.1.1.

Then in the login window you need to type the word admin in both fields. This is the login and the password.

After this, an interactive interface will open without fail, with the help of which the software parameters of the device in question are configured.

We save the entered values.

Exit the configuration interface.



IPTV activation

The router model Sagemcom F@ST 2804 v7 discussed in this material fully supports interactive television technology. Setting up IPTV consists of the following steps:

Using the previously described method, we go to the interactive interface for configuring the network gateway.

Then you need to select the “Advanced settings” section in it, and in it “Interface grouping”.

Save the specified parameters and exit the interactive interface.



Testing the performance of the network node in question

After this, the Internet setup is completed. Rostelecom, as we see, has greatly simplified the process of performing this operation. Now you need to make sure the computer network is working. To do this, on any device that is connected to this network gateway, launch the browser and open any test page. You also need to turn on the IPTV set-top box and check it in action.

Price. Users about the network gateway

Now the Sagemcom F@ST 2804 v7 router from Rostelecom can be purchased at a price of 1100-1200 rubles in new condition. If you look towards trading platforms where you can purchase used computer components, you can reduce the cost to 500-600 rubles.

The owners characterize the network node in question as reliable, affordable, and functional. However, no significant shortcomings were found in the process of its use.



Conclusion

As part of this review, setting up the Sagemcom F@ST 2804 v7 was examined in detail and step by step. There is nothing overly complicated in this operation. And the main merit for this is due to the specialists of Rostelecom, who simplified the process of its implementation as much as possible.