An unpleasant problem with Apple's brainchild: the iPhone does not connect to WiFi. Why iPhone won't connect to Wi-Fi iPhone 5s won't connect to computer

Your iPhone won't connect to Wi-Fi and you don't know why? Perhaps your computer is connecting to the correct Wi-Fi hotspot, your friend's iPhone is connecting, or maybe no devices are connecting at all. Your iPhone may be connecting to every Wi-Fi network except one, or maybe it's not connecting to any networks at all.

There are many options when it comes to diagnosing and solving this problem, but we'll help you figure it out. In this article, I'll explain why your iPhone won't connect to Wi-Fi and help you fix the problem, whether it's a software issue.

First thing you should find out If there is a problem connecting to a wireless network, this is: "Will my iPhone connect to any Wi-Fi networks, or is there just one network that my iPhone doesn't connect to?"

If you don't have another Wi-Fi network to test your iPhone with, go to a nearby coffee shop or ask someone to give you internet and try connecting to Wi-Fi. If your iPhone connects, then this is not a problem with your iPhone - there is a problem with the wireless router (modem) at home, you should contact your Internet provider.

If your device does not connect to any access points, then the problem is in the device itself. Check out the many ways to fix your Wi-Fi connection problem. Try these solutions—from simple to complex—to get your iPhone back online:

1. The simplest fix is ​​reboot

If you haven't already, try turning off your iPhone and Wi-Fi router and turning them back on.

On your iPhone, press and hold the Power button until the "power off" slide appears. Swipe the screen with your finger and wait for your iPhone to turn off. It may take 15 seconds or more for your iPhone. Then hold the Power button until the Apple logo appears on the screen.

Reboot the Wi-Fi router with the button too, or simply unplug the power cord from the wall and plug it back in. After rebooting your router, try reconnecting your iPhone to Wi-Fi. If everything works, then there is a problem with the built-in software of your wireless router (the so-called firmware).

2. Update to the latest iOS version


Hardware and software are updated regularly, which may result in compatibility issues. Apple regularly releases updates for iOS. Check if an iOS update is available for your device. If there is one, install it. This may solve your problem.

To check for iOS updates:

  • click "Settings"
  • click "General"
  • click "Software Update"
  • If the screen indicates that an update is available for your iPhone, plug your phone into a power outlet and tap Download and Install

3. Reset iPhone network settings

Resetting your phone's network settings may resolve Wi-Fi problems.

Your phone's network settings contain all kinds of information, including connection data and preferences for cellular and Wi-Fi networks. If one of the Wi-Fi settings is corrupted, it may prevent you from connecting to the Wi-Fi network. In this case, the solution is to reset the network settings, although this deletes some settings and saved data associated with the connection. You may have to ask the network owner for connection details and enter them again:

  • click Settings
  • click Basic
  • swipe down and tap Reset
  • Click Reset Network Settings. If you are asked to confirm that you want to reset these settings, do so

4. Disable location services

Disabling this setting will not break your Wi-Fi experience, but it may resolve connection issues.

Your iPhone has many functions designed to make it useful. One involves using Wi-Fi networks near you to improve the accuracy of mapping and location services. This is a nice little bonus, but it could be the reason why your iPhone won't be able to connect to a Wi-Fi network. If none of these solutions have helped so far, disable this setting. This doesn't stop you from using Wi-Fi, it just uses it to improve location awareness.

  • -Click Settings
  • -Click "Privacy"
  • -Tap Location Services
  • -Swipe down and tap System Services. Move the Wi-Fi Networking slider to the off position

5. Restore iPhone settings to factory settings

If none of these solutions worked, you need to take drastic action: restoring your iPhone to factory settings, how to reset, . This removes everything from the iPhone and returns it to its original state. Before doing this, take a complete backup of all the data on your phone. Then perform a reset:

  • click "Settings"
  • click "General"
  • swipe down and tap Reset
  • Click "Erase all content and settings"

You will be asked to confirm that you really want to do this. Confirm and proceed with the reset. When the reset is complete, you will have a completely empty iPhone. You can then set it up as a new iPhone or restore it from a backup. The restore is faster, but you may be able to recover from the error that prevented you from accessing Wi-Fi before the reset.

If your iPhone still cannot connect to Wi-Fi, there may be a technical problem and you should contact the hardware repair center or store where you purchased the device.

On the Internet, many users ask the question why the computer does not see the iPhone via USB and they are unable to synchronize their smartphones. Over the years, a significant knowledge base has accumulated to help connect iPhone, iPad and iPod touch devices with computers running Windows 8, 7, Vista, Windows XP and Windows 10. Below we will describe how to solve the problem.

We explain why the computer does not see the iPhone via USB and how to fix it

First steps

You need to start with the simplest steps before looking for deeper sources of the problem:


If the computer still does not see the iPhone

iPhone Drivers and Windows Computers

Windows computers need iOS drivers to correctly recognize iPhone, iPad, and iPod touch devices. If the device is not recognized, the drivers may not be installed, may be out of date, or may not be configured correctly. Drivers are installed using the iTunes media player, but there are other methods for installing them.

Many people find iTunes cumbersome and inconvenient. Therefore, there is a tool for installing iOS drivers on a computer without iTunes, which can help you recognize your iPhone in a few minutes. CopyTrans Drivers Installer installs drivers automatically.

Installing, updating or restoring iOS drivers via iTunes

If iTunes is not on the computer, the computer will not recognize the iPhone correctly as a camera. When connecting an iPhone, you only have access to the camera gallery. You can't see, sync, or back up music, messages, videos, or other content on your device.

To get iOS drivers from iTunes, download them from this link.

The version of iTunes may be outdated and may not support iPhone. Update iTunes by going to Help > Check for Updates.

iTunes is installed and updated, but the iPhone does not recognize:

  1. completely remove iTunes and its components from your computer (the contents of the library will not be deleted);
  2. restart your computer;
  3. reinstall iTunes;
  4. check your iPhone connection.

If problems remain

iTunes is installed, but iPhone does not recognize it

Check the Apple Mobile Device service:


Second, make sure the Apple Mobile Device USB Driver is installed and active:

If you see a "!" next to the Apple Mobile Device USB Driver line, right-click on the line and click “Enable”.

If you see a "?" next to the line Apple Mobile Device USB Driver, right-click on the line and click “Uninstall”.


It is possible that you can find out the reasons why the computer does not see the iPhone via USB and fix it using another method. We'd love for you to tell us about it in the comments below.

The problem when the iPhone does not connect to WiFi or does not receive WiFi is one of the most common difficulties among owners of Apple gadgets. Why your iPhone does not see or does not search for WiFi at all, and what to do in this situation - see the instructions below.

Sometimes the iPhone does not connect to Wi-Fi because the owner of the iPhone 4, iPhone 5S and other smartphone models entered the wrong password. What to do in such cases? The solution to the problem in this situation is the simplest: enter the password again, filling out the corresponding field more carefully, double-checking whether the keyboard layout is correct.

You can also try to enter the password on another device, and if it turns out that it is correct, but the Apple gadget failed to connect to the network, then your iPhone does not see WiFi for another reason.

An easy way to restore Wi-Fi on iPhone

Another easy way to connect to the Internet when the iPhone does not see the network is to force a reboot of the device. To perform it, you need to simultaneously press 2 buttons - “Home” and “Power”. If after rebooting the smartphone still does not find the network, obviously the problem lies somewhere else and is more serious.

Reconnection as a way to catch the network

If your iPhone 5S stubbornly refuses to see the network, and you cannot understand the reason why this is happening, try reconnecting the device to the Internet one or more times.

This method usually solves the problem when the iPhone 4 does not connect to a known network. Although, if you have a different version of this gadget and the same problem occurs - for example, iPhone 5 does not connect to the Internet - you can also try using the tips that will be given below.

So, if the iPhone manages to find the network, but does not connect to it, follow these steps in sequence:

  1. Through the gadget menu, enter the Wi-Fi settings.
  2. Having selected a network that the device sees but does not connect to, click on the “Forget this network” button.
  3. Look for other Internet channels and try to connect to the wifi network again. If after this your gadget does not want to search for other networks, then the problem is again not solved and the reasons lie elsewhere.

Resetting the network settings is one of the surest methods to establish a connection to Wi-Fi

If all other methods of Wi-Fi have not brought positive results, all that remains is to try resetting the network settings, because you don’t want to connect your home Internet if the iPhone 6 or other models of this gadget are so convenient to use the Internet.

You can reset your network settings by following these steps:

  1. In the “Settings” menu, go to the “General” tab, then “Reset”.
  2. Click on “Reset network settings”.
  3. Confirm the reset by clicking on the “Reset” button.

After this, you need to check the connection, and if you cannot catch the network again, probably the annoying nuisance due to which you cannot connect to the Internet lies in a problem with the router.

Fixing router problems

If none of the methods for solving the problem corrected the situation, then the problem lies in one of the following points:

  1. The settings of this component are incorrect.
  2. Wi-Fi module failure.

To change the router settings, you need to have some knowledge. If you are not a specialist, it is better not to touch the settings, but call a specialist. For those who know a little about this issue, you can follow a number of steps yourself (can be done on all iPhone models - when the iPhone 4S does not connect to the network, the iPhone 4 or 5, after using all other methods, does not see the network or does not want to connect to it and so on.):

  1. Reboot the router.
  2. Reset all its settings...
  3. Change encryption data: from WPA2/WPA protocol to WEP protocol.
  4. Change the user's region to America.

Usually, after completing all the above steps, it was possible to successfully solve the problem of iPhones of any model connecting to Wi-Fi. A gadget connected to the network could once again delight its owner with surfing the World Wide Web.

If the Wi-Fi module is broken

A module failure will be indicated by a gray Wi-Fi icon. Therefore, if you have problems with the connection, you should first pay attention to it. If the problem is in the module, the user is unlikely to be able to solve the problem on his own. It would be more correct to say that this is not worth doing, but that it is better to immediately contact the service center. Most likely, the module will be replaced with a new one. Solving this problem is the most costly in terms of time and finances, but the gadget owner simply has no other choice in the current situation.

Even such a frequently used function as connecting to a Wi-Fi network may fail for some reason. But you can fix the problem yourself, after first finding out the cause of the breakdown.

Why iPhone won't connect to the network

The device may not connect to the network for the following reasons:

  • the password is entered incorrectly;
  • WLAN settings are lost;
  • the signal level is not strong enough;
  • there are problems on the side of the router or the operator providing the Internet;
  • The Wi-Fi module has failed.

If you cannot determine which reason is relevant in your case, then use all the instructions described below in turn.

Troubleshooting

You should start by rebooting your device: turn off your iPhone and turn it on again. Perhaps this is what will help get rid of the problem. If not, then proceed to checking the password.

Wrong password

The first time you connect to a polluted network, you will have to enter a password. If you enter it incorrectly, the device will not be able to connect to the channel. To be able to re-enter your password, follow these steps:

  1. While in the device settings, go to the Wi-Fi block.

    Open the Wi-Fi section

  2. Find the network you need and click on the “Information” icon, which looks like an i in a circle.

    Click on the “Information” icon

  3. In the options that open, click the “Forget this network” button.

    Click the “Forget this network” button

  4. Return to the list of networks and re-enter the password.

    Enter the password and connect to the network

Very often the reason lies in the fact that the network distributed by the router has ceased to be working. This can happen for many reasons, for example, the router was overloaded with a large number of connected devices, or the signal was lost due to problems on the side of the operator providing the Internet.

Turn off and turn on the router again

Make sure that the Internet works by trying to use it not through a router, but through a computer directly. If the connection is stable, restart the router and try connecting to Wi-Fi from your mobile device again.

Video: what to do if iPhone does not connect to Wi-Fi network

If rebooting the router does not help fix the problem, then you should try resetting it to factory settings. You only need to perform one action: hold down the Reset button, usually located on the back panel of the router, for 10–15 seconds. A successful reset will be indicated by an automatic reboot of the router. After performing a reset, the network password will be reset and you will have to try connecting to Wi-Fi from your phone again.

Press the Reset button for 10–15 seconds

Resetting network settings

The iPhone settings may have gone wrong. They can be reset to factory settings without affecting other settings, files and applications of the device:

Wi-Fi module failure

The Wi-Fi module built into the iPhone is responsible for receiving the signal. But it may be broken if the phone is dropped or opened. The device itself will report a module failure - the Wi-Fi icon in the settings will turn gray. The only way to repair the module is to take the device to a specialized service center, leaving the matter to qualified specialists. Pay attention to the phone's warranty period; it may not have expired yet, and you can get your iPhone repaired for free. Find detailed information about service centers on the official Apple website.

Publications on the topic